Quality and Compliance Generalist

Generations Behavioral Health-Geneva LLC • Geneva, OH

5h

About The Position

The Quality and Compliance Generalist supports quality assurance, performance improvement, and regulatory compliance activities. The role coordinates data, tracks compliance activities, assists with regulatory readiness, and supports investigation and follow-up processes under the direction of the CQCO. The position works in both administrative and clinical environments and supports patient advocacy and safety efforts. It does not independently determine regulatory risk or provide direct patient care, but helps prepare, organize, and execute quality and compliance functions. The position has no supervisory responsibility.

The work takes place in a fast-paced psychiatric inpatient setting where patients may display unpredictable or aggressive behaviors. The role requires use of de-escalation skills and adherence to safety protocols. The job is full-time, with 8-hour shifts Monday through Friday. Pay is based on years of experience. The electronic medical record system is WellSky.

Requirements

• High school diploma or GED required.
• 1–3 years of healthcare experience required; behavioral health experience is strongly preferred.
• Ability to consistently demonstrate reliability, accountability, and organizational understanding.
• Proven experience using Excel.

Nice To Haves

• Bachelor's degree in business administration preferred.
• Familiarity with The Joint Commission standards preferred.

Responsibilities

• Maintain and track compliance logs, regulatory requirements, and due dates.
• Assist in preparation for surveys and audits, including The Joint Commission.
• Support gathering, organizing, and submitting documents for regulatory review.
• Support performance improvement initiatives.
• Conduct basic internal audits using standardized tools and checklists.
• Identify and escalate potential compliance risks or gaps to the CQCO.
• Assist in gathering information related to incident reports and complaints.
• Follow up with department leaders regarding action plans, compliance items, and deadlines.
• Support patient advocacy by identifying, escalating, and assisting in resolving patient concerns and compliance-related issues.
• Perform other duties or additional tasks assigned by the CQCO in support of departmental and organizational needs.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED