Quality Analyst

Carter Machinery Careers•Mechanicsville, VA

About The Position

Carter Machinery is hiring a Quality Analyst in Richmond, Virginia, on the first shift. The role supports supplier quality and continuous improvement through the development and maintenance of quality metrics, dashboards, reports, scorecards, and documentation. The analyst prepares and validates data, manages standard-work compliance and periodic reviews, and serves as a liaison among the data team, supply chain, and customer-facing teams. The starting compensation range is $23.59–$29.66 per hour, with actual pay varying based on experience, skills, qualifications, education, location, and other business considerations. The successful candidate is self-directed and detail-oriented, able to manage competing priorities with limited supervision, translate data findings into clear reports and presentations for technical and non-technical audiences, and contribute both independently and collaboratively. The role also supports a positive customer experience and Carter Machinery’s core values of Integrity, Commitment, Excellence, and Teamwork.

Requirements

  • At least one year of experience in quality systems administration, quality assurance, manufacturing, supply chain, or a related field.
  • Strong analytical skills, including the ability to develop, track, and interpret quality metrics.
  • Strong attention to detail and a high degree of accuracy in data preparation, cleaning, validation, and formatting across multiple data sources.
  • Organizational skills and attention to detail, with the ability to manage compliance tracking and identify and resolve gaps.
  • Effective written and verbal communication skills for coordinating with cross-functional internal teams and external stakeholders.

Nice To Haves

  • Bachelor’s degree in Business, Engineering, Quality Management, Information Systems, or a related field.
  • Experience with data visualization tools such as Power BI or Tableau, quality tools such as CxAlloy, and project management platforms such as Jira, Smartsheet, or Salesforce.
  • Experience developing standard work, statements of work (SOWs), or process governance documentation.
  • Some mechanical and electrical aptitude.

Responsibilities

  • Develop and maintain supplier quality metrics.
  • Oversee the development and validate quality dashboards and reporting tools that support data-driven decision-making.
  • Manage supplier scorecard data preparation and assembly.
  • Manage quality documentation compliance.
  • Prepare and clean customer data for analysis, ensuring accuracy, consistent formatting, and proper organization before team review.
  • Approve quality standard work in compliance with guidelines.
  • Monitor and manage periodic reviews of existing standard work.
  • Perform recurring data exports and ad hoc data requests.
  • Serve as the primary quality data liaison to the data team, supply chain, and customer-facing teams to align tools, metrics, and processes.
  • Coordinate with the team to achieve continuous improvement goals and objectives.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off.
  • 401(k) with a $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors and programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Tool allowances and tool loans.
  • Discounts on cellular phone service, computers, and vehicles.
  • Opportunities for overtime.
  • Shift differential, if applicable.
  • Potential participation in performance-based incentive programs.
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