QUALITY ANALYST

Carter Machinery • Mechanicsville, VA

2d • $24 - $30

About The Position

The Quality Analyst develops and maintains supplier quality metrics, dashboards, reporting tools, and supplier scorecard data to support data-driven decisions. The role manages quality documentation compliance and standard-work approvals and reviews, prepares and cleans customer data for analysis, and performs recurring data exports and ad hoc data requests. The analyst serves as the primary quality data liaison to the data team, supply chain, and customer-facing teams, coordinating tools, metrics, and processes while supporting continuous improvement goals. The position is based in Richmond, Virginia, on the first shift.

Requirements

• At least one year of experience in quality systems administration, quality assurance, manufacturing, supply chain, or a related field.
• Strong analytical skills and ability to develop, track, and interpret quality metrics.
• Strong attention to detail and a high degree of accuracy in data preparation, cleaning, validation, and formatting across multiple data sources.
• Organized and detail-oriented, with the ability to manage compliance tracking and identify and resolve gaps.
• Effective written and verbal communication skills for coordinating with cross-functional internal teams and external stakeholders.

Nice To Haves

• Bachelor’s degree in Business, Engineering, Quality Management, Information Systems, or a related field.
• Experience with data visualization tools such as Power BI or Tableau; quality tools such as CxAlloy; and project management platforms such as Jira, Smartsheet, or Salesforce.
• Experience developing standard work, SOWs, or process governance documentation.
• Some mechanical and electrical aptitude.

Responsibilities

• Develop and maintain supplier quality metrics.
• Oversee the development and validation of quality dashboards and reporting tools.
• Manage supplier scorecard data preparation and assembly.
• Manage quality documentation compliance.
• Prepare and clean customer data for analysis, ensuring accuracy, consistent formatting, and proper organization before team review.
• Approve quality standard work in compliance with guidelines.
• Monitor and manage periodic reviews of existing standard work.
• Perform recurring data exports and ad hoc data requests.
• Serve as the primary quality data liaison to the data team, supply chain, and customer-facing teams to align tools, metrics, and processes.
• Coordinate with the team to achieve continuous improvement goals and objectives.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• 401(k) with a $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors and programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Tool allowances and tool loans.
• Discounts on cellular phone service, computers, and vehicles.
• Opportunities for overtime.
• Shift differential, if applicable.
• Performance-based incentive programs may be included in the compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level