Quality Analyst

Ford Motor • Dearborn, MI

1d • Hybrid

About The Position

The Quality Analyst designs, develops, and maintains analytics tools supporting Ford Quality teams and enterprise customers. The role analyzes diverse quality data sources to identify trends, monitor performance, and support strategic initiatives. It partners with Ford IT, business stakeholders, external customers, and operating teams to manage quality applications, resolve issues, and implement enhancements.

Requirements

• Bachelor’s degree in computer science, Physics, Mathematics, Engineering, or a closely related field.
• At least 5 years of experience in data analytics, statistical analysis, or a related analytical role.
• At least 3 years of experience with Python, SQL, VBA, and GCP tools for data processing and automation.
• At least 3 years of experience creating dashboards and visualizations using Power BI or Looker Studio.
• At least 3 years of experience automating processes within Microsoft Office applications, including Excel, PowerPoint, and Word.
• Must be legally authorized to work in the United States; employment eligibility will be verified at hire.

Responsibilities

• Analyze internal and external data sources to identify emerging trends, patterns, and anomalies.
• Ensure the accuracy and completeness of data sources, metrics, and reports.
• Create clear reports that communicate findings and their potential business impact.
• Design visualizations that connect data points and make weekly KPI status easy to understand.
• Document and streamline processes, identify automation opportunities, improve KPI response times and efficiency, minimize errors, and maintain data integrity.
• Partner with IT and operating teams to manage system enhancement requests, investigate and remediate data quality issues, maintain systems, and deliver training and supporting documentation.
• Identify and implement tools and data sources to improve KPI measurement, including closed-loop feedback systems.
• Collaborate with functional teams to identify and address gaps or errors in data and processes.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new parent ramp-up programs, and subsidized backup childcare.
• Adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level