Quality Analyst

Ipsos • United States,

9d • $48,000 - $52,000 • Hybrid

About The Position

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting. Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

Requirements

• Located within reasonable distance of the Parsippany, NJ office.
• Flexible and willing to travel to our various field locations.
• Highly organized and detail-oriented
• Able to work independently
• Proactive mindset
• Good command of Microsoft Office, particularly Excel

Responsibilities

• Quality control of consumer interviews and survey data
• Ensuring the quality and consistency of responses collected through our online surveys and face-to-face interviews conducted in our Retail Labs
• Reviewing responses to open-ended questions to identify inconsistent or unreliable interviews
• Monitoring survey quotas to ensure samples meet client expectations
• Conducting random checks on survey results to detect potential inconsistencies
• Reviewing videos collected during Mobile Eye Tracking studies to ensure the data is usable and of sufficient quality.
• Monitoring the execution of fieldwork protocols
• Ensuring that fieldwork protocols defined with our partners are properly implemented during face-to-face studies:
• Visiting our own facilities or partner locations when necessary to verify that all fieldwork materials and installations (shelves, survey equipment, etc.) are compliant with project requirements.
• Ensuring teams have been properly briefed and that interviews are conducted according to the agreed protocols.
• Training or retraining field teams on our protocols when necessary
• Monitoring and reporting on internal quality standards
• Supporting compliance with PRS IN VIVO internal quality processes:
• Ensuring Insights and Operations teams are familiar with PRS IN VIVO processes and able to apply them correctly.
• Reporting internal compliance status to global teams

Benefits

• Career Development
• an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
• a flexible workplace policy
• a strong collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed