Quality Analyst

Pace® Analytical Services • Minneapolis, MN

1d • Onsite

About The Position

The Quality Analyst provides or oversees the analysis, administration, and oversight of standard quality policies, programs, and practices. The role provides feedback and guidance to employees and management using fundamental professional and technical knowledge of quality, related equipment, testing, and procedures.

The position reviews and processes quality documentation and information; advises staff and leaders on quality practices; helps resolve questions and customer feedback; analyzes operational and quality data for trends and recommendations; and checks the accuracy of tests, equipment, procedures, databases, and reports through audits and reviews. The Quality Analyst also contributes to quality and cross-functional projects, applies department policies and relevant regulations, and supports effective team and customer service.

Work is performed in a laboratory and office setting and may involve exposure to chemicals, fumes, gases, noxious odors, and related items. The stated schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday. Compensation is $22.00 per hour.

Requirements

• Bachelor's degree in chemistry, operations, or a closely related field, or an equivalent combination of education, training, and experience.
• Knowledge of fundamental quality principles, practices, and techniques and standard quality program administration and oversight.
• Knowledge of methods for resolving quality problems and of applicable quality laws, codes, and regulations.
• Understanding of standard testing tools, equipment, and calibration.
• Knowledge of relevant computer applications and systems, project teamwork, effective communication, and correct business English.
• Ability to perform professional-level quality duties, administer varied quality functions, and train others in related policies and procedures.
• Ability to participate in and manage projects, work independently and as part of a team, and interpret, apply, and explain applicable laws and regulations.
• Ability to prepare reports and other written materials, use initiative and independent judgment within established guidelines, and communicate effectively in oral presentations.
• Ability to contribute to team goals and establish effective working relationships.
• Ability to meet the physical requirements of work in a laboratory and office setting, including using standard office and laboratory equipment, sitting for extended periods, and occasionally exerting up to 20 pounds of force and frequently up to 10 pounds.

Responsibilities

• Oversee or review, complete, and process standard quality forms, documents, databases, and related information.
• Provide analysis, interpretation, and counsel to staff, management, and functional leaders regarding quality policies, programs, and practices.
• Research and provide feedback and decisions to resolve management and employee questions; assist with receiving customer feedback and coordinating responses and resources.
• Analyze operational results, feedback, and quality information to identify trends, interpret findings, and present results and recommendations to management.
• Verify the accuracy of tests, equipment, actions, procedures, databases, and reports through audits, queries, and operational reviews, and work with teams to resolve discrepancies.
• Assist with quality or cross-functional project and program objectives, including proposed budgets, timelines, materials, personnel, and other requirements.
• Interpret and apply department policies and procedures and assist with applicable laws, rules, and regulations.
• Suggest and contribute to improvements in the department's service and participate actively as a work-team member.
• Promote Pace Analytical's mission and a courteous, cooperative, harmonious, and effective workplace.

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan with immediate 100% vesting in the employer match
• Life, disability, and voluntary benefits
• Paid holiday, sick, and vacation days
• Health savings account (HSA)
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage and identity theft coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level