Quality Analyst 1

Pace® Analytical Services•Minneapolis, MN

1d•Onsite

About The Position

The Quality Analyst provides or oversees the analysis, administration, and oversight of standard quality policies, programs, and practices. The role uses fundamental professional and technical knowledge of quality, related equipment, testing, and procedures to provide feedback and guidance to employees and management. The position reviews and processes quality records and information, analyzes operational results and feedback, supports resolution of quality questions and discrepancies, and helps coordinate quality projects and programs. It applies department policies and relevant laws and regulations, contributes to customer service and team effectiveness, and promotes a courteous, cooperative workplace. The role works in a lab and office setting and may be exposed to chemicals, fumes, gases, noxious odors, and related items. The schedule is Monday through Friday, 8:00 AM to 4:30 PM, with pay of $22.00 per hour.

Requirements

Bachelor’s degree in chemistry, operations, or a closely related field, or an equivalent combination of education, training, and experience.
Knowledge of fundamental quality principles, practices, and techniques.
Understanding of quality program administration and oversight, including policies and procedures.
Knowledge of methods for resolving quality problems, questions, and concerns.
Understanding of applicable quality laws, codes, and regulations.
Understanding of standard testing tools, equipment, and calibration.
Familiarity with computer applications and systems related to the work.
Knowledge of project teamwork, effective communication, and correct business English.
Ability to perform professional-level quality duties and administer varied quality functions.
Ability to interpret, apply, and explain applicable laws, codes, and regulations.
Ability to use initiative and independent judgment within department guidelines and to work effectively both independently and as a team member.
Ability to communicate effectively, exercise tact and discretion, and establish effective working relationships.
Ability to use standard office and lab equipment; sit for extended periods; and occasionally exert up to 20 pounds of force and frequently up to 10 pounds of force.
Vision to read printed materials and computer screens, and hearing and speech sufficient to communicate in person or by telephone.

Responsibilities

Oversee or review, complete, and process standard quality forms, documents, databases, and related information.
Provide fundamental analysis, interpretation, and guidance to staff, management, and functional leaders regarding quality policies, programs, and practices.
Research and help resolve management and employee questions and requirements; assist with receiving customer feedback and coordinating resources and responses.
Analyze operations, results, feedback, and quality information to identify trends, interpret findings, and present results, proposals, and recommendations to management.
Audit and review tests, equipment, actions, procedures, databases, and reports for accuracy, and work with teams to resolve discrepancies.
Assist with developing or participating in quality and cross-functional projects or programs, including objectives, budgets, timelines, materials, personnel, and other requirements.
Interpret and apply department policies and procedures and assist with applicable laws, rules, and regulations.
Suggest improvements and participate as an active team member to support department service and effectiveness.
Promote Pace Analytical’s mission and a courteous, cooperative, and effective workplace.
Train others in policies and procedures related to the work.
Prepare functional reports, correspondence, and other written materials, and make oral presentations to groups.