Quality Analyst 1

Pace® Analytical Services • Beaver, WV

1d • Onsite

About The Position

The Quality Analyst I provides or oversees the analysis, administration, and oversight of standard quality policies, programs, and practices. The role provides feedback and guidance to employees and management, applying fundamental professional and technical knowledge of quality, related equipment, testing, and procedures.

The position reviews and processes quality forms, documents, databases, and related information; analyzes quality operations and results; supports resolution of quality questions and discrepancies; and presents findings and recommendations to management. The analyst also assists with quality projects, applies department policies and relevant regulations, and contributes to effective customer service and a cooperative workplace.

The role works in a laboratory and office setting and may be exposed to chemicals, fumes, gases, noxious odors, and related items. The stated schedule is Monday through Friday, 8:00 AM to 5:00 PM. Compensation is $15.00 per hour.

Requirements

• Bachelor's degree in chemistry, operations, or a closely related field, or an equivalent combination of education, training, and experience.
• Knowledge of fundamental quality principles, practices, and techniques; quality program administration and oversight; and methods for resolving quality problems and concerns.
• Knowledge of applicable quality laws, codes, and regulations; standard testing tools, equipment, and calibration; and work-related computer applications and systems.
• Knowledge of project-team practices, communication methods that support safe and effective operations, and correct business English.
• Ability to perform professional-level quality duties; administer varied quality functions; and interpret, apply, and explain applicable laws, codes, and regulations.
• Ability to contribute to project development and management, work as a team member or individual contributor, and use initiative and judgment within established guidelines.
• Ability to prepare functional reports and correspondence, make effective oral presentations, use tact and discretion, and establish effective working relationships.
• Ability to work in a laboratory and office setting, use standard office and laboratory equipment, and sit for extended periods.
• Ability to occasionally exert up to 20 pounds of force and frequently exert up to 10 pounds of force to lift, carry, push, pull, or move objects.
• Vision to read printed materials and computer screens, and hearing and speech to communicate in person or by telephone.
• Required licenses and certificates, if applicable, must be maintained in active status; none are specified for this position.

Responsibilities

• Oversee or review, complete, and process standard quality forms, documents, databases, and related materials and information.
• Provide analysis, interpretation, and counsel to staff, management, and functional leaders regarding quality policies, programs, and practices; support standard operations and implementation of change.
• Research and respond to management and employee questions and requirements; assist with receiving customer feedback and coordinating resources and responses.
• Analyze and review operations, results, feedback, and quality information to identify trends, draw conclusions, interpret findings, and present results, proposals, and recommendations to management.
• Check the accuracy of tests, equipment, actions, procedures, databases, reports, and related details through audits, queries, and operational reviews, and work with teams to resolve discrepancies.
• Assist with or participate in quality and cross-functional projects, including objectives, proposed budgets, timelines, materials, personnel, and other requirements; receive direction and present information to management.
• Interpret and apply department policies and procedures and assist with applicable laws, rules, and regulations.
• Contribute suggestions and participate as an active work-team member to improve the department's efficiency and service to customers.
• Promote Pace Analytical's mission and a harmonious, effective workplace through courteous and cooperative interactions with customers and staff.
• Train others in work-related policies and procedures.
• Prepare reports, correspondence, and other written materials and give oral presentations to groups.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan with employer match that is 100% vested immediately
• Life insurance
• Disability benefits
• Voluntary benefits
• Paid holiday, sick, and vacation time
• Health savings account (HSA)
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance Program
• Parental leave
• Optional legal coverage
• Identity theft coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level