Quality Analyst 1

Pace Analytical Services•Beaver, WV

About The Position

The Quality Analyst I provides or oversees the analysis, administration, and oversight of standard quality policies, programs, and practices. The role gives employees and management feedback and guidance using fundamental professional and technical knowledge of quality, related equipment, testing, and procedures. The position works across quality operations to process and review quality documentation, analyze operational results and feedback, support audits and discrepancy resolution, assist with projects, and advise staff and management on quality practices. Work is performed in a laboratory and office setting and involves exposure to chemicals, fumes, gases, noxious odors, and related laboratory conditions. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. Compensation is $15.00 per hour.

Requirements

  • Bachelor’s degree in chemistry, operations, or a closely related field, or an equivalent combination of education, training, and experience.
  • Knowledge of fundamental quality principles, practices, and techniques.
  • Knowledge of quality program administration and oversight, including policies and procedures.
  • Knowledge of methods for resolving quality problems, questions, and concerns.
  • Understanding of applicable quality laws, codes, and regulations.
  • Understanding of standard testing tools, equipment, and calibration.
  • Knowledge of computer applications and systems related to the work.
  • Knowledge of project-team practices and methods for communicating with staff, coworkers, and customers to support safe and effective operations.
  • Correct business English, including spelling, grammar, and punctuation.
  • Ability to perform professional-level quality duties and oversee and administer varied quality functions.
  • Ability to train others in relevant policies and procedures; serve as a team member; and contribute to project development and management.
  • Ability to work both collaboratively and as an individual contributor.
  • Ability to interpret, apply, and explain applicable laws, codes, and regulations.
  • Ability to prepare functional reports, correspondence, and other written materials and make oral presentations to groups of varying sizes.
  • Ability to use initiative and independent judgment within department guidelines and to exercise tact, discretion, and prudence.
  • Ability to contribute to team goals and maintain effective working relationships.
  • Mobility to work in a laboratory and office setting and use standard office and laboratory equipment; stamina to sit for extended periods.
  • Ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds frequently to lift, carry, push, pull, or move objects.
  • Vision to read printed materials and computer screens, and hearing and speech sufficient to communicate in person or by telephone.
  • Maintain any required licenses and certificates in active status; no specific licenses or certificates are listed.

Responsibilities

  • Oversee or review, complete, and process standard quality forms, documents, databases, and related information.
  • Provide fundamental analysis, interpretation, and counsel to staff, management, and functional leaders regarding quality policies, programs, and practices; support standard operations and implementation of changes.
  • Research and provide feedback and decisions to resolve management and employee questions and requirements; assist with receiving customer feedback and coordinating responses and resources.
  • Analyze and review operations, results, feedback, and quality information to identify trends, interpret findings, and present results, proposals, and recommendations to management.
  • Ensure the accuracy of tests, equipment, actions, procedures, databases, reports, and related details through audits, queries, and operational reviews; work with teams to resolve discrepancies.
  • Assist with or participate in quality and cross-functional projects, including objectives, proposed budgets, timelines, materials, personnel, and other requirements; receive direction and present information to management.
  • Interpret and apply department policies and procedures and assist with applicable laws, rules, and regulations.
  • Contribute suggestions and direct or participate as an active member of a work team to improve department efficiency and service to customers.
  • Promote Pace Analytical’s mission by acting courteously and cooperatively with customers and staff and supporting a harmonious, effective workplace.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan with immediate vesting in the employer match
  • Life insurance
  • Disability benefits
  • Voluntary benefits
  • Paid holidays, sick days, and vacation days
  • Health savings account (HSA)
  • Wellness program
  • Flexible spending accounts
  • Tuition reimbursement
  • Employee Assistance Program
  • Parental leave
  • Optional legal coverage
  • Identity theft coverage
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