845 - Quality Administrator

Apave America Inc.•Houston, TX

1d•Hybrid

About The Position

Apave America Inc. is seeking a detail-oriented and adaptable Quality Administrator to support our quality program operations. This role is responsible for document control, record management, and administrative execution across quality-related functions including technician qualification tracking, compliance documentation, and continuous improvement support. The ideal candidate brings strong organizational skills, critical thinking, and a high level of integrity to a fast-paced, cross-functional environment.

Requirements

Must be at least eighteen (18) years of age
Minimum of two (2) years of administrative experience in a technical, compliance, or operations support role
Strong attention to detail, organization, and time management
Excellent written and verbal communication skills
High level of discretion and professionalism in handling sensitive data
Demonstrated proficiency in digital systems (e.g., document management, LMS platforms, internal tracking tools)

Nice To Haves

Familiarity with ISO 9001 or other quality management systems
Experience working in NDT, industrial services, or similar regulated environments
Ability to interpret compliance documentation and support cross-functional teams

Responsibilities

Maintain organized and traceable quality records in accordance with internal procedures and ISO 9001 requirements
Track and verify technician qualification and certification records, ensuring compliance with governing Written Practices
Support document control processes including updates, formatting, and storage
Respond to quality-related inquiries and requests by completing routine administrative tasks, reviewing documentation for accuracy and applicability, and escalating technical or compliance concerns when needed
Assist in the preparation of documentation packages for audits, client submittals, and internal compliance needs
Maintain clear, respectful, and confidential communication across departments and levels
Monitor digital platforms used for training records, document control, and audit tracking
Input and verify technician qualification and training data in LMS or tracking systems
Support quality-related metrics and reporting activities through data gathering, record verification, and system updates
Work closely with the Quality Administration Manager to ensure alignment of documentation and administrative practices
Assist in continuous improvement efforts by documenting updates, tracking action items, and identifying potential system enhancements
Apply sound judgment to interpret incoming requests and resolve administrative issues efficiently