Qualitative UX Researcher

TEKsystems•Menlo Park, CA

1d•$50 - $70•Hybrid

About The Position

The mid-level Qualitative UX Researcher will help shape creator-focused digital experiences by supporting research across emerging creator tools and products, including AI-powered experiences and zero-to-one product development. Working closely with senior researchers and cross-functional product and design partners, the researcher will plan and execute qualitative studies, uncover user insights, and translate findings into recommendations that inform product decisions. The role involves owning research execution workstreams while partnering with and learning from senior research leads. The ideal candidate has strong qualitative research fundamentals, is curious about the creator ecosystem, communicates clearly, and seeks feedback and opportunities to develop their craft in a fast-moving consumer technology environment. This is a hybrid contract position based in Menlo Park, California. There is a strong preference for candidates located in the San Francisco Bay Area or New York City. Onsite collaboration and access to research facilities are important, particularly for in-person research and lab-based moderation. The team works collaboratively on consumer technology, creator experiences, emerging AI capabilities, and new product development. The hourly pay range is $50.00–$70.00.

Requirements

At least 3 years of professional qualitative UX research experience.
Hands-on experience conducting qualitative research, including 1:1 interviews, focus groups or panels, and diary studies.
Ability to independently develop screeners, discussion guides, study plans, syntheses, and research readouts.
Strong moderation skills, including the ability to think on your feet and navigate unexpected or sensitive moments during live sessions.
Excellent synthesis skills and ability to turn complex findings into clear, actionable insights.
Strong communication, collaboration, and stakeholder management skills.
Experience partnering effectively with cross-functional teams, including product, design, and research.
Genuine interest in creators and the creator economy, through professional research, personal creator experience, or active engagement with creator platforms and communities.
Growth mindset and openness to feedback, continuous learning, and development alongside senior researchers.

Nice To Haves

UX research experience focused on creators, social platforms, or consumer-facing digital products.
Experience researching creator workflows, audiences, tools, or platform experiences.
Experience supporting zero-to-one product development or other early-stage innovation initiatives.
Exposure to AI-powered products, generative AI workflows, or AI-adjacent user experiences.
Strong product and business judgment, with the ability to connect research findings to product decisions and strategic tradeoffs.
Experience conducting research in an onsite lab environment.
Familiarity with lightweight quantitative surveys or mixed-method approaches.
Personal experience creating content or strong understanding of creator platforms, workflows, audiences, and challenges.

Responsibilities

Plan and execute qualitative UX research from study design through synthesis and delivery.
Partner with research leads and cross-functional stakeholders to clarify research objectives, hypotheses, and key questions.
Develop screeners, discussion guides, study plans, and other research materials.
Moderate 1:1 interviews, focus groups, panels, diary studies, and other qualitative research sessions.
Adapt during sessions to participant behavior, unexpected responses, or changing discussion dynamics.
Synthesize findings into themes, insights, implications, and actionable recommendations.
Create decision-oriented research readouts connecting user insights to product opportunities and tradeoffs.
Support research for creator-focused products and experiences, including AI-powered workflows and early-stage, zero-to-one initiatives.
Collaborate with product managers, designers, researchers, and other cross-functional partners.
Use existing research infrastructure and lightweight quantitative pulse surveys when appropriate to complement qualitative findings.
Own executional research workstreams while partnering with and learning from senior research leads.