Qualified Solution Engineer
About The Position
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Opportunity Qualified Solutions Engineers act as the tip of the spear for our Go-to-Market (GTM) team. SEs are focused on delivering world-class product demonstrations, driving product development based on market feedback, and building scalable solutions for the entire GTM team. You’ll work closely with Account Executives, but you’ll also partner with Qualified Success Architects and Support to figure out where gaps are and how they may be filled by collaborative efforts. We’re looking for an A+ player that will help make the most of the incredible market opportunity that lies ahead. Your work will be critical for the success of our customers and our company.
Requirements
- Bachelor's Degree
- 5+ years of relevant Solutions Engineering experience
- Experience in Salesforce CRM, marketing automation, and data enrichment
- Excellent communication skills and polished presenter
- Seamlessly relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people.
- Solution sales driven and a clear understanding of the business value
- Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal.
- You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical.
- Ability to hear customer pains, identify root-cause analysis in real-time and tie business problems to Qualified’s technical solutions with an understanding of technology value propositions.
- Proven capacity to quickly absorb new concepts and technologies.
- Perform well under uncertain, high pressure, and high impact conditions.
Nice To Haves
- Documented programming experience (frontend or backend programming languages. Apex is a plus!)
Responsibilities
- Showcasing Qualified to prospective customers with world-class product demonstrations. Think: custom demos, discovery demos, and technical workshops on the scale of ~15 per week.
- Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices
- Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies
- Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy
- Partner with Account Executive teams to identify customer business goals, needs, and pains
- Provide technical responses to Security Questionnaires
- Write technical blog content about Qualified capabilities
- Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
- Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
