Qualified Professional PSR

SPRING LIFE BEHAVIORAL CARE•Ahoskie, NC

16h

About The Position

The Qualified Professional (QP) facilitates Spring Life Behavioral Care LLC’s Psychosocial Rehabilitation (PSR) program and reports to the Clinical Director. PSR is a structured day program for adults with psychiatric disabilities, intended to strengthen vocational, educational, leisure, self-help, and community-living skills. The program supports participants in living independently, managing their illnesses, and pursuing functional, social, educational, and vocational goals. The QP supervises other program staff, potentially including Associate Professionals and paraprofessionals, and works under the supervision of the Clinical Director. The role provides supportive counseling, case management, skill-building activities, psychosocial rehabilitation, and pro-educational activities for high-risk intervention consumers. The QP coordinates with consumers, their support networks, company staff, local agencies, and community resources; participates in Person-Centered Planning; monitors service utilization and authorizations; and maintains timely, accurate documentation through the Sharenote electronic system. The position also includes participation in a 24/7/365 first-responder on-call system, agency training and meetings, incident reporting, compliance with agency and payer policies, and temporary office-management coverage until a new office manager is determined.

Requirements

Bachelor’s degree in a field other than Human Services and at least 4 years of full-time experience with the population served; or a Bachelor’s degree in Human Services and at least 2 years of full-time experience with the population served; or a Master’s degree or higher and at least 1 year of full-time experience with the population served.
A license, provisional license, certificate, registration, or permit issued by the governing board regulating the human-services profession.
Valid North Carolina driver’s license.
Knowledge, skills, and abilities appropriate to the population and age served, as applicable to staff supervised.

Responsibilities

Facilitate the PSR program and supervise program staff, including APs and paraprofessionals as applicable.
Build relationships and serve as a link among the company, parents, guardians, local agencies, and the community.
Provide supportive counseling and help minimize the effects of psychiatric symptoms or substance dependence that interfere with daily living and personal development.
Support consumers in developing daily and community-living, socialization, adaptation, behavior-management, and anger-management skills.
Participate in the 24/7/365 first-responder on-call system and coordinate first-response resources according to consumer needs.
Perform case-management functions, including linking consumers to services and arranging referrals.
Coordinate with clinical and professional staff, communicate feedback, standardize procedures, and support timely implementation of Person-Centered Plans (PCPs).
Ensure initial service reauthorizations occur in a timely manner.
Monitor service utilization for effectiveness and appropriateness and ensure it remains within applicable rules, PCPs, and service authorizations.
Provide psychosocial rehabilitative and pro-educational activities for high-risk intervention consumers.
Engage assigned consumers in skill building, including daily and community living, socialization, adaptation, leisure interests, symptom management, wellness education, work readiness, substance education, and behavior and anger management.
Participate actively as a team member in Person-Centered Planning and development.
Document consumers’ daily progress, including interventions such as modeling, positive reinforcement, redirection, de-escalation, and anticipatory guidance; document recreational activities when used to meet clinical goals.
Maintain accurate consumer information about goals, interventions, service plans, and significant incidents, and submit documentation and progress notes through the Sharenote electronic system.
Participate in clinical and administrative meetings about service implementation and consumer progress, and communicate with supervisory staff about consumer issues and service delivery.
Complete all agency training.
Advocate for consumer rights and needs and help consumers access community resources.
Follow agency policies and procedures regarding consumer safety and rights, and maintain incident and accident reporting procedures.
Work in accordance with Spring Life Behavioral Care LLC and Cardinal Innovations Solutions Health Care policies and procedures.
Provide office-management coverage and duties until a new office manager is determined.