QRM Support Manager - National Tax Quality Assurance (NTQA), Quality Risk

Deloitte•Jersey City, NJ

148d•$93,000 - $191,000•Onsite

About The Position

The National Tax Quality Assurance (NTQA) QRM Support Team Manager is responsible for supporting the Deloitte Tax LLP regional Quality Risk Manager (QRM) network. This network is comprised of senior Tax PPMDs across the country who are critical to our efforts to build and support a Culture of Quality within the US Tax practice.

Requirements

Bachelor’s degree in accounting, finance, or other related field.
5+ years’ experience in tax, legal, or professional services risk/compliance; strong judgment and discretion handling sensitive information.
Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.
Licensed CPA in state of practice/primary office if eligible to sit for the CPA OR Licensed Attorney OR Enrolled Agent.

Nice To Haves

Advanced degree such as Masters of Tax, JD, and/or LLM.
Strong understanding of the professional services model (ideally for tax services), including the contracting and delivery lifecycle
Outstanding verbal and written communication, including with respect to sensitive and complex matters.
Outstanding project management and ability to work through conflicts in a constructive and collaborative manner.
Ability to self-direct projects, with strong judgment regarding when to consult with team members and escalate issues.
Ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe.
Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions.

Responsibilities

Serve as a broad-based support for all activities of our Tax QRM network.
Analyze information received in connection with new client acceptance and raise relevant issues.
Read and comment on draft engagement agreements, scopes of services, and other contracting documents to identify deviations from our standard templates and other potential issues.
Work with client service teams in resolving matters in connection with the above.
Support execution of Tax PPMD Quality Assurance Reviews (QARs).
Support efforts associated with maintaining our Quality and Litigation Module (QLM).
Participate in consultations with US and Global Tax Risk, Independence and Conflicts Network, Confidentiality and Privacy, Office of General Counsel, and other Deloitte business’ client quality and risk teams.
Develop and deliver quality and risk training content on both a local and national level.
Support other QRM activities and special projects, as needed.