QRM - Risk Management and External Communications, Senior Manager - C_MAT
About The Position
Deloitte Consulting LLP is hiring a Senior Manager for Consulting Services’ Quality and Risk Management (QRM) group, supporting business practices through QRM Strategic Programs. The role combines commercial judgment, communications review expertise, strategic thinking, and executive presence to manage risk and support the firm’s financial performance, assets, and reputation. The Senior Manager supports deal desk and contract management activities, including deal structuring, proposals, contract and statement-of-work reviews, negotiation strategy, change orders, renewals, and ongoing engagement risk management. The role also leads risk reviews for alliance agreements and pro bono opportunities, handles complex or high-risk escalations, and collaborates with business leaders on mitigation strategies and timely decisions. The position reviews external communications—including survey reports, white papers, press releases, presentations, social media posts, and blogs—against Deloitte policies. It assesses potential conflicts, reputational or relationship harm, regulatory concerns, and litigation risk, and advises business leaders on the External Communications policy. The role also shares knowledge, mentors colleagues, and advances risk-management tools, templates, and processes. The role may be based in one of the listed U.S. locations. Travel may be required up to 25% on average. Recruiting for this role ends on 11/13/2026.
Requirements
- BBA, BA, or BS in a related field.
- Minimum 8–10 years of complex document and contract review experience.
- Experience reviewing communications against policy, interpreting policies, recognizing nuanced risks, and recommending practical revisions.
- Ability to travel up to 25% on average, depending on work and clients served.
- Must be legally authorized to work in the United States without employer sponsorship now or at any time in the future.
- Analytical, resourceful, and detail-oriented, with an ability to identify gaps in logic.
- Ability to interpret and apply policies and guidance using experience and context, and to support decisions when challenged.
- Ability to produce quality work under pressure and challenging deadlines.
- Comfort with ambiguity and sound judgment when applying and interpreting policy.
- Willingness to listen and learn, with a record of making and explaining appropriate decisions.
- Ability to communicate challenging messages effectively to audiences at all organizational levels, including Deloitte leadership.
Nice To Haves
- Experience in technology delivery and implementation services.
- Experience in consulting or a professional partnership.
- Master’s degree.
Responsibilities
- Partner with sales, legal, finance, and delivery teams on deal desk activities, proposals, and deal structuring, aligning stakeholders and accelerating sales and contracting cycles.
- Lead risk consultations and statement-of-work reviews; collaborate with legal on agreement reviews, custom provisions, and negotiation strategies consistent with firm policies and sound business practices.
- Support change orders, amendments, and renewals; advise on contractual obligations and policy compliance; and work with account leadership and quality teams to identify and mitigate delivery and engagement risks.
- Maintain knowledge of evolving services, products, and technologies; mentor and train colleagues; and advance risk-management initiatives, tools, templates, and processes.
- Lead risk reviews for alliance agreements, statements of work, and funding initiatives for a select client portfolio.
- Facilitate escalations involving complex or high-risk matters and clearly document issues and recommended actions.
- Collaborate with business leaders and stakeholders to identify risks, develop mitigation strategies, and support timely decisions.
- Evaluate pro bono opportunities for potential conflicts, appropriate practitioner expertise, and project structure.
- Review external communications against Deloitte policies, provide clear feedback, and share resources to help internal clients mitigate risks.
- Assess communications risks, including potential conflicts, reputational or relationship damage, regulatory conflicts, and litigation.
- Develop expertise in Deloitte’s External Communications policy and explain it to business leaders.
Benefits
- Broad range of employee benefits.
- Potential eligibility to participate in a discretionary annual incentive program, subject to program rules and applicable factors.
- Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
