External Communications Manager, Platforms and Devices

Google•San Francisco, CA

12h•$116,000 - $166,000

About The Position

As a member of Google's Global Communications and Public Affairs team, the External Communications Manager leads communications campaigns for Pixel ecosystem products and accessories and manages PR strategy and communications for Google Store, including its physical locations and online presence. The role supports Google's Devices and Services organization, which builds consumer hardware products and services such as Pixel phones, watches, earbuds, and accessories. Google Store serves as the official retail hub for these products through its e-commerce platform and physical stores. The successful candidate is an enthusiastic, detail-oriented team player who can work cross-functionally, adapt to a fast-paced environment, and manage complex stakeholder groups and multiple projects with tight deadlines. The role involves working with partners across PR, Communications, Marketing, Product, Legal, and other teams to inform audiences about Google's products and communicate product narratives.

Requirements

Bachelor's degree or equivalent practical experience.
Four years of experience in public relations, media relations, or internal and executive communications with technology products or services.

Nice To Haves

Demonstrated experience with cross-functional collaboration, influencing without authority, and driving decisions with multiple stakeholder groups.
Excellent verbal and written communication skills.
Excellent stakeholder management skills.

Responsibilities

Lead the strategy and execution of external communications for Pixel ecosystem products, including launches and ongoing campaigns.
Support the external reputation of Google Store and oversee launches of new domestic store locations while supporting upcoming international stores.
Coordinate with cross-functional partners across GCPA, Marketing, Product, Legal, and other teams to develop narratives for new products, triage media requests, and ensure coherent messaging across complex initiatives.
Experiment with storytelling formats such as visuals, short-form video, and podcasts to amplify and humanize complex technical and product narratives.