About The Position

The QNXT Business Analyst supports migration from a legacy core administration system to QNXT. The role maps data from QNXT to the Enterprise Data Warehouse across Member, Provider, Claims, Clinical, benefit package, and organizational policy domains, and documents how legacy business processes and user workflows translate into QNXT. The analyst validates mappings, identifies gaps and downstream impacts, and works with technical and business stakeholders to ensure documentation reflects actual system and user behavior. The role also supports data validation and user acceptance testing, traces test issues to data or process mappings, and escalates risks that could affect the QNXT go-live timeline or data integrity. It maintains detailed, audit-ready mapping and process documentation and performs other job-related duties as required or assigned.

Requirements

  • Demonstrated experience with data mapping and data validation between a core administration system and a data warehouse or reporting environment.
  • Working knowledge of health plan data domains: Member, Provider, Claims, Clinical, benefit packages, and organizational policies.
  • Demonstrated experience mapping business processes and user workflows between two systems, such as a legacy-to-target core system migration.
  • Strong documentation skills, including the ability to produce clear, detailed, audit-ready mapping and process documentation.
  • Strong analytical and attention-to-detail skills, including the ability to identify data and process discrepancies across systems.
  • Effective communication skills and ability to work directly with technical and non-technical stakeholders.
  • Successful completion of a Health Care Sanctions background check.
  • Bachelor's degree in Business, Information Systems, Health Informatics, or a related field, or equivalent experience.
  • At least three years of experience as a Business Analyst or Data Analyst in a health plan or healthcare payer environment.
  • Direct, hands-on QNXT experience.

Nice To Haves

  • Experience supporting a core system migration or implementation.
  • Experience with data warehouse concepts, ETL/ELT processes, or working closely with Data Engineering teams.

Responsibilities

  • Map QNXT data elements, tables, and relationships to the Enterprise Data Warehouse across Member, Provider, Claims, Clinical, benefit package, and organizational policy domains.
  • Validate mapped data for accuracy and completeness against QNXT source schemas and downstream reporting and analytics needs.
  • Document legacy core-system business processes and user workflows and map them to QNXT equivalents.
  • Identify and document gaps, discrepancies, business-rule changes, and their downstream impacts in the legacy-to-QNXT transition.
  • Work with Data Engineering to translate data mapping documentation into ETL/ELT pipeline requirements.
  • Partner with Product, Configuration, and end users across impacted business areas to confirm process mappings reflect actual system and user behavior.
  • Produce and maintain detailed, audit-ready data mapping, process mapping, and gap documentation throughout the QNXT implementation.
  • Support QNXT data validation and user acceptance testing by tracing test issues to source data or process mappings.
  • Escalate mapping or process risks that could affect the QNXT go-live timeline or data integrity.
  • Perform other job-related duties as required or assigned.
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