QMS Manager

Fior di Sole•Napa, CA

2d•$100,000 - $120,000•Onsite

About The Position

The QMS Manager builds and runs the winery’s Quality Management System and leads food safety and quality certifications, including ISO 9001, SQF (GFSI-benchmarked), and HACCP. The role works with leadership and departments to formalize procedures, keep the operation audit-ready year-round, and use quality data to drive continuous improvement. The position reports to the Project Manager and is full-time, exempt, and 100% on-site at the Napa, California offices. The salary range is $100,000–$120,000 per year. The QMS Manager develops and maintains the ISO 9001-based QMS; manages controlled documents, records, training, audits, certifications, nonconformance and CAPA processes, risk assessments, change management, and quality and food safety KPIs. The role leads management reviews, presents QMS performance to executive leadership, and leads or supports continuous improvement work across the operation. The position requires work in office and production settings, including the cellar, bottling line, and warehouse. These environments may involve noise, temperature changes, wet floors, and moving equipment. Employees must follow safety procedures and wear required PPE.

Requirements

Bachelor’s degree, or an equivalent combination of education and experience.
At least 4 years of experience in quality systems, process improvement, or project management in a high-volume wine, beverage, or food manufacturing environment.
At least 2 years in a managerial or supervisory role.
Hands-on experience with ISO 9001 and/or GFSI schemes, HACCP, and internal auditing.
Working knowledge of winemaking and wine production operations.
Experience with continuous improvement methods such as Lean or Six Sigma.
Skill in writing and maintaining SOPs and controlled documents.
Strong analytical skills and close attention to detail and data integrity.
Ability to turn data into clear, actionable recommendations.
Excellent written and verbal communication skills.
Ability to present to senior leadership and build consensus across the organization.
Self-directed, highly organized, and able to manage multiple priorities and deadlines independently.
Proficiency in Microsoft Office or Google Workspace.
Ability to build reports from multiple data sources.
Fluency in English.
Ability to sit, stand, and walk for long periods.
Ability to see, hear, and respond to visual and audible signals in a manufacturing environment.
Ability to lift up to 25 lbs. regularly.
Ability to follow safety procedures and wear required PPE.

Nice To Haves

SQF Practitioner qualification, HACCP certification, or ISO 9001 Lead Auditor certification.
Lean Six Sigma Green Belt or higher, or PMP certification.
Experience with TTB compliance and sustainability or organic certifications such as CSWA, Napa Green, or CCOF.
Spanish proficiency.

Responsibilities

Develop, implement, and maintain an ISO 9001-based QMS to ensure products meet customer, regulatory, and internal specifications.
Work with department leads to capture, standardize, and formalize Quality Procedures, SOPs, forms, and records.
Own document control and records management for QMS documentation.
Build and deliver a company-wide training program on quality procedures and track its completion and effectiveness.
Serve as the primary on-site SQF Practitioner.
Achieve and maintain SQF/HACCP certification and other required quality certifications.
Prepare for, coordinate, and host external audits and inspections, including SQF, ISO, TTB, CCOF, CSWA, and Napa Green.
Plan and conduct internal audits to verify QMS compliance and use findings to improve processes.
Manage nonconformance and corrective/preventive action (CAPA) programs, including root cause analysis and effectiveness verification.
Lead risk assessments and change management to ensure new processes, equipment, and products remain compliant.
Develop and monitor quality and food safety KPIs, analyze trends, and recommend improvements.
Lead the management review process and present QMS performance to executive leadership.
Lead or support continuous improvement projects and coach staff on quality tools and methods.
Strengthen cross-functional communication on quality and food safety topics.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance.
Company-provided life and AD&D insurance.
14 days of annual paid time off.
Company-paid family medical leave.
401(k) profit sharing plan with company match.
Paid holidays.
PTO donation program.
Employee Assistance Program offering confidential mental health, financial counseling, and legal guidance.
LifeMart employee savings program with product and service discounts.
Optional pet insurance.
Employee wine discounts.
Voluntary supplemental benefit programs.