QMS Coordinator

Knowles Corporation • Liberty, SC

2d

About The Position

The QMS Coordinator oversees the aerospace Quality Management System (QMS), ensuring compliance with AS9100 standards. Responsibilities include managing internal and external audits, leading root-cause corrective actions (RCCA), handling document control, and supervising quality personnel to maintain certification and product safety. This role is pivotal in transforming manufacturing processes to achieve greater efficiency and excellence.

Requirements

• Bachelor’s degree, preferably in engineering, Quality, or related technical field
• 3-5 years of QMS Quality experience in manufacturing or production environments
• 5+ years in a leadership, supervisory, or team-development quality role
• Strong practical experience working within AS9100 requirements
• Experience leading or heavily supporting audits, RCCA, nonconformance management, supplier quality, and customer quality activities
• Ability to interpret engineering drawings, specifications, customer requirements, and technical documentation
• Strong understanding of inspection methods, production quality controls, corrective action, and process-based quality management
• Ability to work effectively with Production, Engineering, Supply Chain, Customer Service, Inspection, and Senior Leadership
• Strong communication skills with the ability to explain quality issues clearly and drive accountability without creating unnecessary bureaucracy
• Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data.

Responsibilities

• Lead the internal audit program and support external, customer, and certification audits
• Support audit planning, audit readiness, audit response, and closure of audit findings
• Maintain and improve procedures, work instructions, forms, and system documentation
• Ensure QMS documentation supports practical execution, not just compliance
• Ensure effective implementation of corrective and preventive actions
• Identify systemic QMS weaknesses and lead practical improvements to strengthen process control and audit readiness
• Mentor and develop Quality Engineers and Quality Technicians
• Partner with Process Owners to improve quality outcomes
• Serve as a primary Quality contact during customer visits, audits, and quality discussions
• Balance compliance discipline with operational practicality
• Build cross-functional alignment around quality objectives, customer expectations, and process performance (KPI-Score Cards)
• Challenge corrective actions, ineffective process controls, and recurring nonconformance patterns
• Communicate quality risks clearly, including customer impact, business impact, containment expectations, and recommended actions
• Drive measurable improvements in defect reduction, escape prevention, audit performance, supplier quality, and process stability (KPI)
• Contribute to strategic quality planning in partnership with the Quality Manager
• Support planned Quality leadership continuity by assuming increasing responsibility for selected QMS, audit, customer, and Quality Engineering activities over time
• Implement, maintain, and continuously improve the QMS to meet AS9100 aerospace standards
• Plan and lead internal audits, and coordinate external registrar, customer, and regulatory audits
• Drive root-cause analysis and Corrective and Preventive Actions (CAPA/8D) for nonconformances
• Oversee creation, revision, approval, and archiving of quality manuals, procedures, and work instructions
• Act as the primary QMS liaison for management reviews, reporting directly on system performance and compliance
• Monitor incoming material compliance and manage vendor evaluation processes
• Supervise, train, and mentor quality control inspectors and assurance staff

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and growth
• A dynamic and collaborative work environment focused on innovation and continuous improvement.
• Flexible PTO
• Paid holidays
• Prescription Drug Plans
• Retirement Savings Plan (401k)
• Basic Life Insurance
• Onsite Physician
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level