Quality Management System, QMS Coordinator

The Original Cakerie•Newburyport, MA

5d•Hybrid

About The Position

QMS Coordinator Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Foodservice partners. We are looking for a Quality Management System (QMS) Coordinator to join our team in Newburyport, MA. This position focuses on the development and maintenance of Dessert Holdings Quality Management System, including monitoring, assessing, and facilitating compliance to program requirements.

Requirements

Bachelor’s degree or diploma in Food Science or Quality, or equivalent education
Intimate knowledge of HACCP and quality management systems
Strong computer skills including Microsoft Office
Strong interpersonal skills
Strong communication skills
Ability to multitask and work well under pressure
Ability to work in an office, laboratory, or manufacturing production environments
Must be able to travel up to 20% to facilities in other states for project-related work

Responsibilities

Coordinate and support GFSI certification audits (BRC, SQF, FSSC22000) for assigned facilities, including audit preparation, risk assessments, and validations.
Conduct quality system audits and appraisals to ensure compliance with food safety, regulatory, customer, and certification requirements.
Manage and maintain sustainability programs, including RSPO, Fair Trade USA, and Rainforest Alliance certifications.
Oversee the Gluten-Free Certification Program, including audit coordination and ongoing compliance activities.
Participate in customer audits and support responses to audit findings and corrective actions.
Lead internal audit programs, track corrective actions, and ensure timely resolution of compliance issues.
Partner with cross-functional teams to develop, implement, and improve food safety and quality programs.
Coordinate and participate in mock recall exercises to validate product traceability and recall readiness.
Prepare and communicate audit results, compliance status, and corrective action progress to stakeholders.
Manage document control processes, ensuring quality and food safety documentation remains accurate, current, and compliant.
Support training program development and delivery related to food safety, quality, and regulatory requirements.
Maintain food fraud vulnerability assessments for ingredients and packaging materials.
Provide backup support for Kosher certification program administration and compliance activities.
Assist Regulatory and Quality Assurance teams with customer portals, special projects, and other compliance initiatives as assigned.