About The Position

Avetta is seeking a QHSE Audit Support Professional who is fully fluent in both Spanish and English. This role is crucial in guiding Avetta clients and contractor/supplier members through the pre-qualification and audit process. The professional will provide expert explanations and coaching on QHSE Audit requirements. A hybrid schedule (3 days in office, 2 days work from home) is required for candidates within commutable distance to an Avetta office. Remote work may be considered for candidates outside of an office area. Candidates with safety audit experience in LATAM are strongly preferred.

Requirements

  • Fully fluent in both Spanish and English.
  • 8+ years of industry QHSE experience is required.
  • Proficient understanding of agencies such as EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.
  • Aptitude for learning online software systems.
  • Working knowledge of PC systems, preferably Windows.
  • Excellent professional communication skills, both written and oral.
  • Strong interpersonal skills with the ability to interact effectively with staff, members, and other stakeholders.
  • Strong problem analysis and problem-solving abilities; attention to detail and accuracy.
  • Excellent time management skills; ability to work under intensive deadlines.
  • Ability for conceptual thinking and understanding of other major areas of the company.
  • Understanding of sales, customer service, and business development to integrate concepts and theories.
  • Ability to communicate and integrate information effectively in both one-on-one and group settings.
  • Regular and Predictive Attendance.

Nice To Haves

  • Candidates with safety audit experience in LATAM are strongly preferred.
  • Bachelor's degree in a relevant field preferred.
  • Bilingual proficiency is a plus.

Responsibilities

  • Provide proactive support and outreach for Avetta customers.
  • Create and enhance Avetta audit resources.
  • Provide clarification on gap assessments for contractor/supplier HSE management systems, programs, and protocols.
  • Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail).
  • Coach contractors/suppliers in developing policies/procedures based on regulatory requirements.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer concerns promptly and professionally.
  • Perform customer safety exposure and hazard verifications.
  • Record details of inquiries, comments, and complaints.
  • Record details of actions taken.
  • Communicate and coordinate with internal departments.
  • Follow up on customer interactions.

Benefits

  • Health, Dental, and Vision Insurance
  • 401(K)
  • Paid Time Off
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