QC Engineer

Fortinet•Union City, CA

1d•Onsite

About The Position

The QC Engineer will work within the Quality Control (QC) team to develop and maintain test automation, scripting solutions, and quality control processes that improve testing efficiency and product quality. This role involves collaborating with various teams to investigate issues, perform root cause analysis, validate corrective actions, and drive continuous quality improvement. The engineer will also work closely with the Burn-in Test Program Development team to ensure the functionality, stability, and test coverage of burn-in test programs. Additionally, the role includes executing manual and automated testing, diagnostics, debugging, and performing New Product Introduction (NPI) quality validation.

Requirements

Minimum 3 years of experience in network testing, product validation, quality assurance, manufacturing testing, or troubleshooting in a manufacturing environment.
Solid understanding of computer architecture, hardware systems, and product validation methodologies.
Strong knowledge of networking technologies, including TCP/IP, routing, switching, routers, switches, and firewalls.
Proficient in PC hardware, operating systems, communication ports, and communication software tools used for product testing and debugging.
Experience with Linux environments, shell scripting, and automation frameworks.
Strong programming and scripting skills in one or more languages such as Python, C, Perl, VBScript, or Robot Framework.
Strong understanding of QA processes, test methodologies, and test automation concepts.
Excellent troubleshooting, debugging, root cause analysis, and problem-solving skills.
Ability to work effectively in a cross-functional environment and collaborate with QA, QC, R&D, manufacturing, and operations teams.
Highly motivated, self-driven, quick learner, and capable of managing multiple priorities in a fast-paced environment.
Ability to work flexible hours and provide off-hours support when required, including evenings, weekends, and holidays.
Strong teamwork, communication, and organizational skills.
Strong Chinese communication skills are required.
Bachelor’s degree in engineering, Computer Science or related fields.

Nice To Haves

Hardware design experience is a plus.

Responsibilities

Develop and maintain test automation, scripting solutions, and quality control processes.
Collaborate with Product QA, Failure Analysis (FA), R&D, Contract Manufacturer (CM), and cross-functional teams to investigate issues, perform root cause analysis, validate corrective actions, and drive continuous quality improvement.
Work closely with the Burn-in Test Program Development team to validate, maintain, and enhance burn-in test programs.
Execute manual and automated testing, diagnostics, debug activities, issue reproduction, and verification across hardware, software, and firmware platforms.
Perform New Product Introduction (NPI) quality validation on FortiGate hardware platforms, including developing test plans, test cases, test specifications, and validation methodologies.
Develop, validate, and maintain IQC testing, rework processes, and automation scripts.
Review and approve code changes and Git merge requests.
Collaborate with Project Managers and engineering teams to ensure NPI testing requirements, scripts, and deliverables are completed and released on schedule.
Design, configure, and maintain test environments and network racks.
Independently build, configure, troubleshoot, and support complex test infrastructure.
Support multiple product lines by maintaining test systems, validating manufacturing processes, and ensuring product quality throughout the product lifecycle.
Train technicians and team members on testing procedures, quality processes, and best practices.
Support training of QC engineers in Taiwan and other regions on burn-in rack installation and testing procedures, technical troubleshooting, failure analysis, documentation, and collaboration with Taiwan-based engineering teams, manufacturing sites, and CMs.
Work in a warehouse and manufacturing environment, including handling, moving, testing, and installing network and server equipment.
Safely lift and rack equipment weighing up to 50 lbs as part of daily operations.