QAQC Specialist
About The Position
The QA&QC Specialist acts as a local on-site program and company representative to residential customers. The role installs energy-efficient equipment; conducts energy-efficiency audits and re-audits; performs pre- and post-installation verifications; and gathers other technical data throughout a defined territory. The Specialist supports Account Managers in efforts to influence stakeholders to sell or install energy-efficiency retrofits or new construction. The role also provides technical advice, guidance, and training in accordance with client specifications, and troubleshoots technical problems and recommends solutions. The position involves quality assurance reviews and residential energy audits, including on-site verifications and electronic reviews of field data entered into a program database. The Specialist provides project input and status updates to program staff, applies technical expertise to identify, analyze, and resolve issues, and travels throughout a defined territory. If applicable, the employee must meet DOT qualification requirements and comply with applicable transportation regulations.
Requirements
- 4–8 years of experience.
- High school diploma or associate degree with relevant industry technical certification or training preferred.
- If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
- Be authorized to work in the country where the position is located without employer sponsorship or support.
- Successful hires must pass pre-employment checks.
Nice To Haves
- High school or associate degree with relevant industry technical certification or training.
Responsibilities
- Act as a local on-site program and company representative to residential customers.
- Install energy-efficient equipment.
- Conduct energy-efficiency audits and re-audits, pre- and post-installation verifications, and other technical data-gathering activities throughout a defined territory.
- Support Account Managers in efforts to influence stakeholders to sell or install energy-efficiency retrofits or new construction.
- Conduct quality assurance reviews and residential energy audits, including on-site verifications and electronic reviews of field data entered into the program database.
- Provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement in accordance with client specifications.
- Provide input and status updates to program staff regarding project scope, planning, and product effectiveness.
- Identify, analyze, and resolve technical issues.
- Travel throughout a defined territory.
- If applicable, meet DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
Benefits
- Medical, dental, and vision insurance.
- Company-paid health care concierge service.
- 401(k) with company match.
- Paid vacation, sick, personal, and parental leave.
- Paid volunteer time.
- Employee Recognition Program with points redeemable for gift cards.
- Employee Assistance Program.
- Access to on-demand training courses.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
