QA Test Analyst

Nexiva • Hartford, CT

3d • Hybrid

About The Position

The Connecticut Department of Social Services (DSS) is seeking an experienced QA Test Analyst with strong manual and automation testing experience to support mission-critical enterprise applications. The ideal candidate will have professional proficiency in English and Spanish and hands-on experience validating Spanish-language application functionality, content, workflows, notices, correspondence, and other resident-facing materials. The role will collaborate closely with business analysts, developers, architects, project managers, vendors, and State stakeholders throughout the Software Development Life Cycle (SDLC).

Requirements

• 5+ years of QA/testing experience on large enterprise applications.
• Strong hands-on manual testing experience.
• Experience with test automation and automation frameworks.
• Professional working proficiency in English and Spanish.
• Experience throughout the SDLC.
• Strong knowledge of QA methodologies, testing processes, and best practices.
• Experience translating business requirements into test scenarios and test cases.
• Experience working in Agile/Scrum environments.
• Hands-on experience with Jira.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong attention to detail, particularly when validating English and Spanish content.
• Ability to work effectively with business and technical teams.
• Experience with several of the following: Selenium TestNG Java Salesforce Testing REST API Testing SOAP Web Services Postman SQL Mobile Application Testing Progressive Web Applications (PWA) JSON/XML Git CI/CD concepts Test Automation Frameworks Defect Lifecycle Management Requirements Traceability Matrix (RTM) Test Planning and Strategy Test Estimation Testing Experience Hands-on experience with: Manual Testing Automation Testing Functional Testing Regression Testing Smoke Testing Integration Testing / SIT End-to-End Testing UAT API Testing Backend Data Validation Cross-Browser Testing Mobile Testing Salesforce Testing Defect Verification and Retesting Multilingual / Localization Testing

Nice To Haves

• Spanish-language or multilingual software testing
• Localization testing
• Connecticut DSS or other State Government agencies
• Human Services / HHS
• Medicaid / Medicare
• Medicaid Eligibility
• Integrated Eligibility Systems (IES)
• SNAP / TANF
• Healthcare Exchange implementations
• Money Follows the Person (MFP)
• Medicaid Waiver Programs
• Long-Term Services and Supports (LTSS)
• Salesforce implementations
• Enterprise Case Management
• Healthcare eligibility systems
• Public-sector modernization initiatives
• Medicaid programs and policies
• Medicare Eligibility determination processes
• Healthcare terminology
• Human Services operations
• Benefits administration systems
• Federal and State compliance requirements
• Policy-driven business rules
• Regulatory compliance testing

Responsibilities

• Perform manual, automated, functional, regression, integration, system, and end-to-end testing.
• Test and validate Spanish-language application functionality and resident-facing content.
• Compare Spanish content against approved English requirements for accuracy, completeness, consistency, and functionality.
• Develop detailed test scenarios, test cases, and automated test scripts.
• Review requirements, user stories, functional specifications, and technical documentation.
• Perform API, web service, database, mobile, cross-browser, and Salesforce testing.
• Conduct backend data validation using SQL.
• Develop and maintain automated test scripts using approved frameworks.
• Document, prioritize, and track defects through resolution using Jira.
• Participate in defect triage, sprint planning, backlog refinement, release planning, and requirements walkthroughs.
• Maintain traceability between requirements, test cases, and execution through the Requirements Traceability Matrix (RTM).
• Validate fixes and perform regression testing following application changes.
• Support production releases and post-production validation.
• Communicate testing results, risks, defects, and Spanish-language discrepancies to technical and business stakeholders.
• Contribute to improvements in QA processes, automation frameworks, and testing standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed