QA Technician

Custom Ingredients•Concord, NC

About The Position

The QA Technician works individually and alongside a team to ensure the quality, integrity, and consistency of incoming raw materials and finished products at a production facility. The role performs testing and inspections, documents results, and collaborates with production to support quality throughout the manufacturing process. The position reports to the QA Supervisor. The technician ensures food safety and quality requirements are met as raw materials are processed into finished flavors. Duties include inspecting and testing materials and products, approving and releasing finished flavors for packaging, maintaining quality records and sample inventory, preparing samples and labels, evaluating shelf life, organizing reserve samples and finished goods, assisting with returned-product investigations, and supporting Regulatory Affairs as needed. The position is full time and works in a laboratory and warehouse setting. Standard workdays are Monday through Thursday, 6:00 a.m. to 4:30 p.m.; hours may change based on company needs. Local travel to multiple worksites during the business day may be required.

Requirements

High school diploma.
At least 6 months of laboratory experience.
Ability to communicate effectively with colleagues at all levels of management, vendors, and customers.
Detail-oriented with the ability to manage concurrent projects.
Working knowledge of Microsoft Office and applicable standard operating procedures.
Strong analytical and problem-solving skills.
Ability to perform mathematical computations.
Ability to sit, stand, bend, talk, and hear frequently; use hands to handle or feel objects, tools, or controls; reach with hands and arms; and climb stairs regularly.
Ability to occasionally lift, push, or pull office and laboratory products and supplies weighing up to 25 pounds.
Must be capable of wearing a respirator.
Ability to travel locally to multiple worksites during the business day may be required.

Nice To Haves

Bachelor’s degree in Food Science, Chemistry, or a related field.
One year of quality assurance experience.

Responsibilities

Ensure food safety and quality requirements for processing raw materials into finished flavors conform to quality standards.
Communicate relevant quality assurance information to other departments.
Inspect incoming raw materials and finished products according to company standards.
Test raw materials to identify potential replacements.
Test, approve, and release finished flavors for packaging.
Document inspections and log product samples in the QC sample inventory system.
Maintain work-area compliance with quality management systems, including calibrations and certifications, through recordkeeping.
Prepare samples for shipment to testing facilities.
Prepare and verify finished-good labels and create labels for packaging materials.
Perform shelf-life evaluations and extensions for raw materials and flavors.
Organize and maintain reserve sample storage.
Assist the QA Supervisor with investigating returned-product complaints.
Complete QC line sheets.
Organize and retrieve physical and digital documents upon request.
Organize overruns for powder and liquid finished goods.
Assist the Regulatory Affairs department as needed.
Perform additional duties as assigned.