QA Technician II

Incora • Northlake, TX

6d

About The Position

The QA Technician II performs quality assurance activities associated with receiving inspection, labeling, storing, and shipping chemicals at distribution centers. The role ensures products arrive with complete and accurate documentation—including test reports, process certifications, and raw-material certifications—in compliance with customer-specific requirements and traceability needs, helping prevent nonconformance to end users.

The technician reviews received materials and certification packages, uses inventory management and client quality systems to document material information and discrepancies, and assigns shelf-life and storage conditions. Conforming materials are released for warehouse processing with the required lot or batch details, expiration dates, bin locations, placards, and labels. The role also investigates documentation discrepancies with procurement teams and suppliers, and monitors temperature-recording devices on storage units, taking action and communicating when readings or equipment indicate an issue.

This position requires a high school diploma or GED, strong attention to detail, research and documentation skills, effective communication, organization, and the ability to manage multiple tasks. Familiarity with quality management systems such as ISO 9001 or AS 9120 is preferred. The position is part of Incora’s quality team and calls for commitment to the company’s values of courage, collaboration, commitment, and community.

Requirements

• High school diploma or GED.
• Ability to accurately and efficiently perform root cause analysis and thorough research.
• Excellent verbal and written communication skills, including professional daily interaction with internal customers at all company levels.
• Strong attention to detail and ability to conduct in-depth research.
• Excellent organizational and time-management skills.
• Clear and accurate data entry and documentation skills.
• Strong follow-through and perseverance, with the ability to handle multiple tasks simultaneously.
• Basic competency working with integrated data systems.
• Working knowledge of Microsoft Office, including Outlook and Word; strong working knowledge of Excel, Word, and PowerPoint is stated as essential.
• Experience using Copilot or other AI tools to enhance productivity.

Nice To Haves

• Familiarity with quality management systems such as ISO 9001 or AS 9120.

Responsibilities

• Inspect and verify that quality assurance documents received with products are applicable, complete, and accurate in accordance with department work instructions.
• Review received materials and required certification packages, including test reports, raw materials reports, manufacturers’ certificates of conformance, process certifications, shelf-life information, storage requirements, and evidence of part and lot numbers.
• Use inventory management and client quality systems or portals to record material information and discrepancies; document and segregate or placard materials as required.
• Review and assign shelf life and storage conditions in the inventory management system based on product and customer specifications.
• Release conforming materials for warehouse processing with lot or batch information, expiration date, bin location, placards, and labels.
• Troubleshoot documentation and material discrepancies and communicate with internal and external customers, procurement teams, and suppliers or vendors to seek resolution.
• Perform root cause analysis and research for discrepancies involving non-conforming materials.
• Observe temperature-recording devices on storage units, such as freezers, and take required actions and communicate when outliers or failures occur.

Benefits

• Incentive program eligibility for every employee.
• Eight paid holidays and two additional floating holidays for full-time employees.
• Up to 80 hours of vacation per year for full-time non-exempt employees, increasing with length of service.
• Separate sick time for full-time non-exempt employees.
• Two weeks of paid parental leave.
• Employee discount portal through Perkspot.
• Employer-paid group life insurance at one times salary, short-term disability, and long-term disability.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED