QA Technician II

Incora • Northlake, TX

4d

About The Position

The QA Technician II performs quality assurance activities related to receiving inspection, labeling, storage, and shipment of chemicals at distribution centers. The role ensures that products arrive with complete and accurate documentation—including test reports and process and raw-material certifications—to meet customer-specific requirements, preserve traceability, and prevent non-conformance. The technician reviews received materials and certification packages, records material information and discrepancies in inventory and client quality systems, and coordinates with internal and external customers and suppliers to resolve documentation issues. The role also manages shelf-life and storage information, releases conforming materials for warehouse processing, and responds to temperature-monitoring exceptions affecting stored products.

Requirements

• High school diploma or GED.
• Basic competency working with integrated data systems and Microsoft Office applications, including Outlook and Word.
• Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
• Ability to perform accurate data entry and documentation.
• Excellent verbal and written communication skills, including professional daily interaction with internal customers at all company levels.
• Ability to conduct thorough research and accurately and efficiently perform root-cause analysis.
• Strong attention to detail, organizational skills, and time-management skills.
• Strong follow-through and perseverance, with the ability to handle multiple tasks simultaneously.
• Passion for Incora’s values and for exceeding customer expectations.

Nice To Haves

• Familiarity with quality management systems such as ISO 9001 or AS 9120.
• Experience using Copilot or other AI tools to enhance productivity.

Responsibilities

• Inspect and verify that quality assurance documents received with products are applicable, complete, and accurate in accordance with department work instructions.
• Review received materials and certification packages, including test reports, raw-material reports, manufacturers’ certificates of conformance, process certifications, shelf-life and storage requirements, and part- and lot-number evidence, to confirm traceability and compliance.
• Use inventory management and client quality systems or portals to record material information and discrepancies; document, segregate, or placard materials as required.
• Review and assign shelf-life and storage conditions in the inventory management system based on product and customer specifications.
• Release conforming materials for warehouse processing with the required lot or batch, expiration date, bin location, placards, and labels.
• Perform root-cause analysis and communicate with procurement teams and suppliers or vendors to resolve discrepancies involving non-conforming materials.
• Monitor temperature-recording devices on storage units, including freezers, take required actions when outliers or failures occur, and communicate appropriately.
• Troubleshoot documentation issues and coordinate with internal and external customers and suppliers to find resolutions.

Benefits

• Incentive program eligibility for every employee.
• Eight paid holidays and two additional floating holidays for full-time employees.
• Up to 80 hours of vacation per year for full-time non-exempt employees, increasing with length of service.
• Separate sick-time allocation for full-time non-exempt employees.
• Two weeks of paid parental leave.
• Employee discount portal through Perkspot.
• Employer-paid group life insurance at one times salary, short-term disability, and long-term disability.
• 401(k) plan with company match.
• Salary and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED