QA & Technical Documentation Specialist

United Merchant Services • Hackensack, NJ

3d • $55,000 - $75,000 • Onsite

About The Position

Bluu, Inc. is a technology and payments company providing integrated POS, payment processing, hardware, software, online ordering, and business management solutions for the restaurant and retail industries. We are committed to delivering reliable, innovative technology that helps businesses operate more efficiently and grow. Join our team and be part of a growing company shaping the future of POS and payment technology.

Requirements

• Bilingual in Korean and English
• Experience in Software QA / Software Testing
• Experience with POS, Restaurant, Retail, or Payment Systems
• Experience testing Windows and/or Android applications
• Experience creating test cases and technical documentation
• Basic knowledge of SQL and API testing
• Strong troubleshooting, problem-solving, and communication skills
• Excellent attention to detail and accuracy
• Ability to understand complex technical concepts and explain them clearly

Nice To Haves

• Experience with payment terminals, EMV, or payment processing
• Experience with hardware/software integration testing
• Experience supporting production issues
• Experience with Agile/Scrum development environments

Responsibilities

• Perform functional, regression, integration, and release testing for POS systems
• Test Windows/Android applications, payment systems, hardware, APIs, and third-party integrations
• Test payment transactions, including EMV, NFC/contactless, refunds, reversals, and settlement
• Create and maintain test cases, test scenarios, and regression test suites
• Identify, document, and verify software defects and production issues
• Create and maintain User Manuals, Technical Manuals, Installation/Configuration Guides, Troubleshooting Guides, FAQs, and Release Notes
• Ensure documentation is updated with new features, UI changes, hardware configurations, and software releases
• Collaborate with Development, Product, Support, and Implementation teams to improve product quality and documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed