QA Team Lead

Finastra•Mississauga, ON

6d•$91,000 - $125,000•Hybrid

About The Position

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. Reporting to the Head of QA, the QA Team lead creates and executes product test plans to ensure software products meet design specifications and product quality standards. Assists Development team with process improvements to improve product quality.

Requirements

Proven experience in software testing or related field.
Experience in the software or financial industry preferred.
Experience with relational databases preferred.
Proficiency with Microsoft Office applications.
Effective verbal and written communication skills; effective customer service skills.
Ability to work independently or within a team environment and handle multiple projects simultaneously.
Knowledge of quality assurance methods and techniques including the software development lifecycle.
Effective planning and organizational skills, with an attention to detail.
Effective analytical and problem-solving skills and ability to think ‘out of the box’ for process improvements.
Ability to work with specialized software tools; effectively implement and evaluate new processes or plans.
Ability to execute test plans and test scripts for commercial software applications, document expected results vs. actual results, and record software defects.

Nice To Haves

Preferred knowledge of automated testing software tools with ability to design and develop automated testing programs.
Preferred knowledge of the Agile software development methodology.

Responsibilities

Create test cases from product specifications.
Executes test plans and test cases and compiles results.
Sets up and maintains personal testing environments. May set up team testing environments.
Assist in the review of software development processes to improve product quality.
Tracks defects from detection to resolution and works with developers to reproduce and resolve defects.
Communicates with stakeholders on product issues.
Acquires and maintains knowledge of existing products, operations or systems.
Reviews product documentation to ensure completeness and accuracy.
Provides support to stakeholders prior to GA release of software.
Create and/or run SQL scripts to populate data and validate test results.
Design, develop, and maintain test scripts to be automated.
Provide testing effort estimates for enhancements.

Benefits

Unlimited vacation, subject to local regulations and business priorities.
Hybrid working arrangements.
Paid time off for voting, bereavement, and sick leave.
Confidential one‑to‑one support through our Employee Assistance Program.
Network of Wellbeing Champions and Gather Groups.
Monthly events and initiatives designed to help you thrive—inside and outside of work.
Medical, life and disability insurance.
Retirement plans.
Lifestyle, and other benefits.
Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra.
Online learning and accredited courses through our Skills & Career Navigator tool.
Global recognition program, Finastra Celebrates.
Regular employee surveys that help shape our culture and ways of working.