QA Team Lead (Manufacturing)

ProCaps Labs•Henderson, NV

6d•Onsite

About The Position

As the QA Team Lead, you’ll be responsible for overseeing Quality Assurance auditing activities on the production floor to ensure compliance and continuous quality improvement within the production area. This role monitors daily manufacturing operations for adherence to SOPs and cGMP requirements, ensures QA Auditors are effectively performing their responsibilities, and drives timely resolution and escalation of quality issues. The QA Auditor Lead serves as the primary on-shift quality escalation point and ensures consistency, accountability, and effectiveness of QA auditing activities.

Requirements

2 years of college with an emphasis in a science related field or minimum 8 years of work experience in a cGMP environment
Must possess good computer skills to be proficient in Microsoft office. Be able to quickly learn in-house computer programs
Good working knowledge of cGMP’s
Strong written and communication skills to include the ability to be effective in working with production operators and supervisors, writing of deviations and non-conformances
Must be willing to work overtime or on weekends, as required

Responsibilities

Oversee QA auditors on the production floor to ensure consistent enforcement of cGMP standards and quality requirements
Monitor production activities across all stages (dispensing, blending, encapsulation, packaging, labeling) for compliance and quality performance
Ensure QA auditors are effectively performing inspections, documentation reviews, process verifications, and real-time enforcement of cGMP practices
Review and verify production records, including batch documentation, checklists, and electronic records (e.g., PCLE) for accuracy and completeness
Ensure proper inspection, disposition, and handling of in-process materials and finished goods
Oversee identification, documentation, and escalation of nonconformances and deviations
Review audit findings and ensure appropriate follow-through, including corrective actions and closure of assigned items
Ensure QA auditors properly initiate, document, and follow through on deviations, investigations, and assigned corrective actions
Identify recurring issues and quality trends and escalate to QA Auditor Supervisor or QA Management with recommended actions
Ensure consistency and standardization across QA auditors in inspection practices, decision-making, and documentation
Provide guidance, training, and coaching to QA auditors to improve performance and technical competency
Coordinate auditor schedules, assignments, coverage, and rotation across production areas
Ensure effective communication and shift pass-down reporting between QA auditors and leadership
Serve as the primary escalation point for QA auditors on shift and ensure timely resolution or escalation of issues
Ensure appropriate decisions are made regarding holding or stopping production, materials, or processes when quality or compliance risks are identified
Escalate significant quality risks, repeat deviations, or unresolved issues to QA Auditor Supervisor or QA Management
Support audit preparation and participate in internal and external audits
Generate daily reports summarizing QA activities, issues, and auditor assignments
Recommend process improvements to enhance product quality and operational efficiency
Support continuous improvement initiatives within the production and quality systems
Perform other duties and responsibilities as assigned

Benefits

Competitive start pay of $27/hr depending on experience
Excellent Medical, Dental & Vision Insurance at $0 when you qualify for the Wellness Program
Paid Time Off
Eight (8) Company Holidays
401k with 4.5% match
100% Company Life Coverage
100% Short Term Disability Coverage
Gym Membership Fee Reimbursement
Vitamin Allowance + Discounts
Company-Funded HS ($1,600/year)
Cash Reward Employee Referral Program
Pet Insurance