Team Lead, QA Automation

BLDG SVC 32 B-J•New York, NY

1d•Onsite

About The Position

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A

Requirements

8+ years in QA; at least 3-5 years in automation-heavy role; 2+ years in a lead role
Strong automation background with solid programming fundamentals. Must be capable of designing and architecting automation frameworks, with a deep understanding of how framework components and modules work together - not just writing automated test scripts.
Ability to read/write/review code (TypeScript, Python, etc.)
Extensive hands‑on experience with web automation frameworks. Playwright & Selenium required.
Automated iOS/Android mobile app testing experience with an industry-standard native automation stack (Sauce Labs, Appium, Espresso/XCUITest) required
Ability to debug at the code level
Strong SDLC, QA methodology, and defect management knowledge
Extensive cross-browser/platform/device testing experience
Experience with Azure DevOps, Jira, Agile/hybrid environments
Experience with CI/CD, API, and integration testing required; familiarity with C#/.NET-based API testing preferred
SQL experience for test data setup, query-based validation, and backend data verification required
Excellent verbal and written communication skills
Strong QA leader with hands-on execution
Technically adept in automation strategy and coding
Detail oriented with focus on maintainability
Effective communicator across teams
Continuous improvement mindset
Speak, read, write and understand English

Nice To Haves

Experience transitioning QA process from vendor‑led to internal teams preferred
Enterprise-level native mobile automated testing experience preferred, including cloud/device-lab execution and cross-device validation
Exposure to and familiarity with AI testing tools, AI coding assistants, prompt-based test generation, and responsible review of AI-generated test assets preferred
D365 CRM testing experience preferred
QA/Software Testing certification from a recognized industry organization (e.g., ISTQB, CAST, CSTE) is highly preferred.
Additional training or certifications in the following areas are a plus: Test automation, Mobile testing, Mobile test automation, AI-assisted testing and quality engineering

Responsibilities

Lead QA strategy, test planning, test execution, and traceability for test coverage
Create and drive processes for defect triage, release readiness, and production validation
Provide regular QA reporting and stakeholder communication
Define web and mobile automation strategy
Build scalable frameworks, reusable components, and CI/CD integration
Assess existing automation assets and establish a roadmap for automation coverage, framework modernization, and long-term maintainability
Lead the migration strategy for converting existing Selenium automated test cases into Playwright automated test cases, including framework mapping, locator strategy, test refactoring, parallel execution, reporting, and validation of converted tests
Apply Vue.js application testing knowledge, DOM structure understanding, and reliable locator practices when designing and reviewing automated tests
Define standards for maintainable automation design, including page object or equivalent design patterns, reusable utilities, test data management, environment configuration, version control, and code review practices
Manage and mentor QA Analysts/Automation Engineers on the team
Contribute to automated and manual testing
Write/review automation code and debug failures
Develop automated tests for functional, regression, API, integration, mobile, and data-validation scenarios, including testing C#/.NET-based APIs and using SQL to validate data outcomes
Lead automated testing for native iOS/Android mobile apps and mobile web using industry-standard native automation stacks (i.e., Sauce Labs, Appium, Espresso/ XCUITest frameworks)
Manage and coordinate mobile testing infrastructure setup and maintenance
Support transition from vendor supported QA to in‑house model
Document automation frameworks, execution processes, environments, and release validation procedures to support transition from vendor-supported to in-house QA operations
Validate automation deliverables, knowledge transfer outcomes, and operational readiness during transition activities
Evaluate and Improve QA workflows
Establish regular reporting and track QA metrics
Support test management tools (Azure DevOps Test Plans or equivalent)
Evaluate emerging tools, including AI‑assisted testing
Leverage AI-assisted testing tools to generate draft test scenarios, test cases, and automation scripts from user stories, acceptance criteria, business rules, wireframes, and requirements documentation
Validate, refine, and govern AI-generated test assets to ensure accuracy, traceability, maintainability, privacy, security, and alignment with QA standards
Use AI responsibly to accelerate Selenium-to-Playwright conversion, identify reusable patterns, improve locator quality, reduce flaky tests, and support automation refactoring
Promote practical AI adoption within the QA team through standards, prompt patterns, review practices, and knowledge sharing
Partner with Developers, BAs, PMs, and vendors
Translate requirements into testable scenarios and automation opportunities
Communicate risks, dependencies, and quality status
Hire, mentor, and guide QA Automation Engineers and Analysts
Support onboarding, skill development, and QA standards
Provide direction on test design and automation practices
Oversee day‑to‑day QA work
Performs other tasks as assigned by management/supervisory staff
Performs tasks after hours, on weekends, and as required by management/supervisory staff