QA Supervisor

1-800-FLOWERS.COM, INC.Bolingbrook, IL
Onsite

About The Position

The role of a Quality Assurance Specialist is crucial in ensuring that products and services meet the highest quality standards, providing customers with reliable and satisfactory outcomes. This role requires a blend of technical knowledge, attention to detail, and effective communication skills to maintain and enhance quality across all stages of production and service delivery.

Requirements

  • Must be able to stand for up to 12 hours
  • Must be able to lift up to 50 pounds
  • Microsoft Word/Excel

Nice To Haves

  • Bilingual is a plus

Responsibilities

  • Understand the concept of "Gift Wrap" quality
  • Able to support and train team when needed
  • Must be able to work as part of a team
  • Must be able to work weekends (peak season)
  • Must be able to work 2nd shift (peak season)

Benefits

  • Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k) retirement savings program
  • Mental health resources and Employee Assistance Program (EAP)
  • Paid vacation time (accrued based on hours worked and tenure)
  • Paid company holidays
  • Employee discount across our family of brands
  • Potential eligibility for annual merit-based compensation increases, where applicable
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