QA Supervisor

Nature's Touch Inc.Edwardsville, KS
$50,000 - $65,000Hybrid

About The Position

At Nature's Touch, you're not just building a career; you're joining a trailblazing team that believes in the power of collaboration, diversity, and continuous learning. Since 2004, we've been on a fast-growing journey from a small startup to a global leader in private label frozen food manufacturing. With modern facilities in North America-including two plants in the U.S.-we proudly supply millions of households worldwide. What drives us is simple: a commitment to quality, innovation, and sustainability. We're shaping the future of frozen fruit-and we'd love for you to be part of that growth. At Nature's Touch, growth opportunities are everywhere!

Requirements

  • Bachelor's degree in biology, Chemistry, Food Science or related field preferred.
  • Two to five years related experience and/or training; or equivalent combination of education and experience.
  • Food Manufacturing environment experience strongly preferred.
  • Must possess a strong working knowledge of food safety.
  • Strong verbal, written, multi-tasking and presentation skills.
  • Ability to create momentum and foster organizational change.
  • Proficiency in MS Excel, MS Word and MS PowerPoint or equivalent software.
  • Certified (or able to become certified as) HACCP and SQF Practitioner

Nice To Haves

  • Experience with statistical process control, ERP systems, and QMS is highly beneficial.
  • Experience with GFSI standards preferred.
  • Bilingual (English/Spanish) is preferred.

Responsibilities

  • Act as a champion and driver of Safety, while adhering to company PPE and Safety requirements.
  • Act as a champion and driver of Food Safety, while adhering to company GMP requirements.
  • Manages and schedules the QA Technician team.
  • Act as backup to QA technician absences as needed.
  • Oversees the daily QA Technician work and inspections.
  • Provides training, coaching, and development of the QA Technician team members.
  • Regularly visits other shifts, ensures all food safety and QA tasks are completed.
  • Manages QA department equipment, supplies /material inventories, housekeeping.
  • Develop and maintain lab procedures and equipment checks, verifies lab proficiency testing.
  • Manages required maintenance and calibration of QA Lab and QA relevant equipment.
  • Creates, maintains and trains on documents and records required for the SQF standards.
  • Develops best practices and drives continuous improvement and efficiencies for QA.
  • Verifies and ensures that only current product specifications and related information is in use.
  • Coordinates timely resampling of finished non-conforming product.
  • Supports the day-to-day execution of hold and release process of raw material and finished goods.
  • Supports the execution of the plant environmental sampling program.
  • Supports handling of external samples for lab testing, customers, and corporate recipients.
  • Supports effectiveness thorough investigation, root cause analysis, and CAPA for deviations, non-conformances or complaints. Completes related documentation and reports.
  • Works with and provides technical food safety and quality expertise to other plant departments.
  • Supports validation and qualification processes for trials, new products, equipment, and processes.
  • Is a (or able to become certified as) HACCP coordinator and SQF Practitioner.
  • Acts as a backup to the QA Manager and the Micro Coordinator as needed.
  • Supports QA Manager with internal and external audits and performs GMP and Facility inspections.
  • Supports compliance to company and regulatory requirements, certifications, documentation, standards, specifications and GMPs.
  • Communicates with senior management and corporate teams.
  • Must perform other duties as assigned per manufacturing needs.
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