QA Supervisor

Ice River Sustainable Solutions • Feversham, ON

4d • Onsite

About The Position

At Ice River Sustainable Solutions, our employees have incredible opportunities to work for an organization that is known for our forward-thinking innovation and eco-friendly design in products and packaging. Our culture is inclusive, supportive, and encourages learning and development to support internal career advancement opportunities. We are problem solvers who find fulfillment and reward in making impossible possible. We are hands-on, focused, and committed to always being a part of something bigger. If you are creative, passionate and enjoy working in a collaborative environment we would like to hear from you. Ice River is currently looking for one (1) Quality Assurance Supervisor, Food and Beverage Processing (NOC 92012) to join our team. You will be working at our Feversham facility, located at 494306 Grey Road 2, Feversham, Ontario, N0C 1C0. This is a full-time position, based on 40 hours per week. At this time, we are only looking for individuals who can work Monday to Friday during the day, and weekends as required. The Quality Assurance Supervisor is responsible for ensuring all manufacturing products, in our Feversham facility, meet company, customer, safety, and regulatory standards within our fast-paced bottling and plastics manufacturing environment. This role oversees quality assurance systems across water treatment, bottling, and plastics manufacturing processes while supporting sanitation standards, food safety compliance, and continuous improvement initiatives. The Quality Assurance Supervisor will lead QA and sanitation personnel, support audit readiness, and work closely with operations and maintenance teams to maintain compliance with CBWA, CFIA, FDA, SQF, HACCP, and GMP standards. This position plays a key role in driving quality culture and ensuring the consistent production of safe, high-quality products.

Requirements

• Post-secondary diploma or degree in Food Science, Chemistry, Engineering, Quality Assurance, or a related field
• 2–5 years of quality assurance experience within bottled water, beverage, plastics, food, or non-durable goods manufacturing
• Strong working knowledge of SQF, HACCP, GMPs, CBWA, CFIA, and FDA requirements
• Proficiency with Microsoft Office and quality management systems
• Strong understanding of food safety and sanitation standards

Nice To Haves

• Previous leadership or supervisory experience within manufacturing is considered an asset
• Experience within a high-speed manufacturing environment preferred

Responsibilities

• Develop, implement, and maintain QA systems and procedures for all aspects of operation
• Monitor all production stages including water treatment, ozonation, PET resin handling, preform and bottle production, filling, capping, coding, and packaging
• Ensure all equipment operates within validated tolerances for resin, preforms, caps, and bottled products
• Identify, document, and analyze defects and implement corrective and preventative actions (CAPA)
• Verify completion and accuracy of QA and production documentation to maintain quality systems
• Support product holds, investigations, and release activities as required
• Assist in maintaining HACCP and SQF programs across the Feversham facility
• Ensure adherence to GMPs, food safety standards, and regulatory requirements including CBWA, CFIA, FDA, and SQF
• Support traceability programs for raw materials, packaging, and finished goods
• Recommend, develop, and update SOPs and work instructions as required
• Ensure plant compliance with all company procedures and policies
• Prepare for and participate in internal, external, and regulatory audits
• Maintain audit readiness at all times
• Investigate and support resolution of non-conformances, customer complaints, NCRs, and CARs
• Drive continuous improvement initiatives focused on reducing defects, waste, rework, and downtime
• Support root cause analysis and corrective action implementation
• Oversee inspection and testing procedures to ensure effectiveness and reliability
• Perform and interpret microbiological testing and related laboratory functions
• Coordinate random sampling programs and ensure accurate documentation and follow-up
• Review Certificates of Analysis (COAs) for incoming raw materials
• Issue COAs for outgoing products including bottled water, resin, and packaging materials
• Maintain inventory levels for QA supplies, testing materials, and laboratory equipment
• Ensure QA and sanitation teams have the tools and consumables necessary to perform their duties effectively
• Monitor and manage hold inventory and quarantine processes
• Supervise QA and sanitation personnel to ensure compliance with company and regulatory requirements
• Lead, coach, mentor, and develop team members
• Train employees across various departments on quality standards, GMPs, sanitation, and food safety procedures
• Foster strong working relationships between QA, sanitation, maintenance, and operations teams
• Support performance management and employee development initiatives
• Maintain and support electronic quality systems including Fiix, Presage, PM-NCR, and SAP
• Track and report KPIs through daily, weekly, and monthly reporting processes
• Communicate quality concerns effectively to plant leadership, including recommending production stoppages or product holds when necessary
• Promote a proactive, team-based quality culture throughout the facility

Benefits

• Competitive annual salary of $75,000–$78,000
• 10 days of paid vacation per year
• Extended medical, dental, and long-term disability insurance.
• Participation in our retirement savings plan.
• Inbound transportation costs for out of province applicants
• Private health care insurance coverage for out of province applicants (equal to the Ontario provincial health insurance plan) until such a time that the applicant is eligible for Ontario provincial health insurance.
• Eligible for incremental raises in accordance with standard company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree