QA STATEWIDE REPORTING SPECIALIST

Arizona Department of Administration•Phoenix, AZ

2d•$31,039 - $44,039•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is hiring a Statewide Reporting Specialist. DDD provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The position is based at 400 North Central Avenue, Phoenix, Arizona. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor. The role may require work on weekends, holidays, and overtime.

Requirements

Applicants must not be licensed or certified by the DDD Office of Licensing Certification and Regulation.
Applicants must not have a principal interest in a DDD Qualified Vendor Agreement, nor have a spouse or close family member with such an interest.
Applicants must not be employed or subcontracted by a DDD Qualified Vendor.
Any employee operating a motor vehicle on State business must possess and retain a current, valid, class-appropriate driver's license, complete required training, and pass required driving-record checks. Employees using a personal vehicle for State business must maintain required liability insurance.
Successfully pass background and reference checks; employment is contingent on completion of the process and the Agency's ability to reasonably accommodate any restrictions.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required of newly hired State employees.
Knowledge of human dynamics and organizational systems, routine letter and memo composition, and investigation and fact-finding methods.
Skills in effective interviewing, working with technical and/or confidential material, and dealing with the public using appropriate tact and resourcefulness.
Ability to write, summarize, and produce difficult and complex reports concisely; prioritize and meet timelines; and learn, interpret, and apply Division programs, policies, and procedures.

Nice To Haves

One year of experience working with individuals with developmental disabilities or a vulnerable population.
Experience using computer programs such as Word, Excel, and database systems.

Responsibilities

Enter incident reports as the primary staff member in the Incident Management System (IMS) and/or the Arizona Health Care Cost Containment System (AHCCCS), ensuring initial information is accurate as reported and consistent within the region.
Research incident reports to verify that member, vendor, and internal distribution information is correct.
Conduct investigations within established timelines involving Division members while remaining objective, maintaining confidentiality, demonstrating relevant expertise, and avoiding conflicts of interest.
Review incident reports submitted by Qualified Vendors and Service Providers, as well as other records maintained in the provision of services.
Provide technical assistance to Qualified Vendors, Service Providers, and Support Coordinators regarding incidents.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.