QA SPECIALIST
About The Position
The QA Specialist is responsible for executing and maintaining quality assurance programs, meeting state and Compass requirements, and ensuring the quality and safety of supplied goods. The role conducts on-site inspections, audits, evaluations, and training in food safety and/or sanitation. The specialist promotes and verifies QA and safety reporting standards, documents non-compliance observations, and works with managers to address QA challenges and crises. The position also liaises with clients, senior management, unit managers, and chefs on QA issues, participates in back-of-house inspections and external audits, and trains associates on QA policies and procedures while maintaining accurate records.
Requirements
- Associate’s degree.
- Experience with HACCP program development, ServSafe, and third-party audits.
- Working knowledge of food regulations, including FDA and USDA requirements, and industry practices.
- Strong data management, reporting, and technical writing skills.
- Proficiency in Microsoft Office applications, including Word, Excel, Visio, PowerPoint, and Outlook.
Responsibilities
- Promote, enforce, maintain, and verify Quality Assurance (QA) and safety reporting standards.
- Provide written feedback to unit managers and chefs regarding non-compliance observations.
- Work with managers to find solutions to QA challenges and crises.
- Liaise with clients, senior management, unit managers, and chefs on QA issues.
- Participate in all back-of-house inspections and external audits.
- Train associates on QA policies and procedures and maintain accurate records.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential eligibility for additional paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
