Associate Implementation Services - Data Solutions - L3 - Lewisville - US

RLDatix • Lewisville, TX

4d • Hybrid

About The Position

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We're searching for a Lewisville, TX-based QA Specialist to join our Implementation Services team, so that we can ensure the successful delivery, quality, and adoption of the IPeople solution for our clients. The QA Specialist will perform data validation, quality assurance testing, troubleshooting, and implementation support activities to help deliver reliable solutions that improve healthcare operations and patient safety.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.
• Proven success in analyzing, troubleshooting, and resolving technical or data-related issues in a structured environment.
• In-depth knowledge of quality assurance practices, system testing methodologies, and data validation processes.
• Ability to commute to Lewisville, TX and work in a hybrid environment as required.
• Sincere interest in healthcare technology and improving patient safety through innovative software solutions.
• A knack for working collaboratively within cross-functional teams while managing multiple priorities and delivering high-quality results.

Nice To Haves

• Familiarity with Agile and Scrum development methodologies.
• Experience working in a healthcare setting and/or knowledge of hospital information systems.
• Working knowledge of Windows Server fundamentals, Active Directory permissions, and basic networking concepts.
• Proficiency with Microsoft 365 applications including Outlook, Teams, Word, and Excel.
• Strong written and verbal communication skills with experience creating technical documentation and presenting findings.

Responsibilities

• Validate customer and system data to ensure implementation accuracy and data integrity.
• Execute quality assurance testing and document defects in order to support successful product deployments.
• Collaborate with implementation, product, engineering, and support teams to identify and resolve issues.
• Perform technical troubleshooting and system validation activities in order to maintain platform performance and reliability.
• Create testing documentation, validation reports, and reproducible issue logs to support implementation and continuous improvement efforts.

Benefits

• health insurance
• dental insurance
• vision insurance
• life insurance
• disability insurance
• 401k
• paid time off
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level