QA/QC Program Manager

LotusWorks•Chandler, AZ

5h•Onsite

About The Position

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach. We are seeking an experienced QA/QC Program Manager to lead quality assurance and quality control operations supporting semiconductor facility construction, commissioning, and qualification projects. This role is responsible for developing and implementing comprehensive QA/QC programs, managing a team of inspectors, and ensuring all process mechanical installations meet rigorous industry and project-specific quality standards. The ideal candidate brings deep expertise in semiconductor utility systems, a collaborative leadership style, a safety mindset, and a commitment to building strong relationships with their team and project stakeholders.

Requirements

Minimum of 8–10 years of progressive QA/QC experience in semiconductor, pharmaceutical, or high-purity industrial construction environments.
Proven track record of developing and implementing QA/QC plans, policies, and procedures from program inception through project closeout.
Demonstrated experience managing, coaching, and developing a team of QA/QC inspectors across multiple concurrent projects or sites.
Strong working knowledge of process mechanical installations and associated quality specifications, codes, and standards.
Direct experience with qualification and commissioning of bulk gas, specialty gas, process waste, mechanical piping, Ultra Pure Water and analytical testing systems in semiconductor facilities.
Proficiency in quality management software, document control systems, and Microsoft Office Suite.
Bachelor’s degree in Engineering, Construction Management, Quality Management, or a related field
Professional certifications such as ASQ Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or equivalent.
OSHA 30-Hour Construction Safety certification.
Proof of education, licenses, and certifications will be required where applicable

Nice To Haves

Working knowledge of SEMI standards, ASME B31.3, and AWS D18.1/D18.2.
Experience with semiconductor facility construction for leading chip manufacturers (e.g., Intel, TSMC, Samsung, Micron).
Familiarity with commissioning management platforms and digital quality tools.

Responsibilities

Develop, implement, and continuously improve project-specific QA/QC plans, policies, procedures, and inspection checklists aligned with owner specifications and industry standards.
Establish quality benchmarks, acceptance criteria, and performance metrics for all construction and commissioning activities.
Manage document control processes for quality records including inspection reports, non-conformance reports (NCRs), corrective action requests (CARs), and recorded issues.
Lead root cause analysis investigations and drive corrective and preventive action (CAPA) implementation.
Conduct regular program audits to verify compliance with project quality requirements and regulatory standards.
Recruit, onboard, mentor, and manage a team of QA/QC inspectors across multiple project sites.
Establish clear expectations, provide regular performance feedback, and create professional development plans for each team member.
Foster a culture of accountability, continuous learning, continuous improvement and open communication within the QA/QC team.
Maintain consistent and meaningful contact with employees through regular one-on-ones, team meetings, and site visits.
Advocate for team resources, training, and career growth opportunities with senior leadership.
Oversee QA/QC activities for process mechanical installations including piping, welding, pressure testing, and system integration.
Ensure compliance with applicable codes, standards, and specifications (ASME, SEMI, AWS, and project-specific requirements).
Review and approve Inspection and Test Plans (ITPs), project quality related specifications, welding procedure specifications (WPS), and procedure qualification records (PQR).
Provide quality oversight during qualification and commissioning of the following semiconductor facility systems: Bulk Gas Systems — piping purity testing & qualification, compliance, and system certification. Specialty (Spec) Gas Systems — piping purity testing & qualification, compliance, and system certification. Process Waste Systems — chemical drain, exhaust, and waste treatment system verification. Mechanical Piping — utility piping installation quality and testing. Analytical Testing — development of associated quality programs, oversight of purity qualification testing.
Coordinate reviews of turnover documentation for system handoff.
Serve as the primary quality point of contact for associated system owners.
Participate in project planning meetings, schedule reviews, and progress reporting to ensure quality milestones are tracked and met.
Build and maintain strong working relationships with all project stakeholders through proactive, transparent communication.
Any other duties or responsibilities that may be assigned to you in your role.