QA Product and Process Technician

Blum, Inc • Stanley, NC

104d

About The Position

Blum USA is seeking a detail-oriented, proactive QA Product & Process Technician to support quality assurance and manufacturing operations at its Stanley, North Carolina location. The technician helps ensure product quality, analyze production processes, drive continuous improvement, and collaborate with cross-functional teams to support performance and customer satisfaction. The role involves hands-on work in a manufacturing environment, problem-solving, and data analysis.

This is a second-shift position, Monday through Friday from 3:00 PM to 11:00 PM, reporting to the QA Engineer. The position is described as salaried and offers opportunities to contribute to quality, innovation, and continuous improvement.

Requirements

• High school diploma or GED.
• At least 3 years of quality assurance or related experience in a manufacturing or industrial environment.
• Strong understanding of quality control principles and manufacturing processes.
• Ability to read and interpret blueprints, technical drawings, and specifications.
• Experience using precision measuring equipment such as calipers and micrometers.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Knowledge of ISO 9000 quality standards and manufacturing best practices.
• Understanding of statistical analysis and quality measurement techniques.
• Experience with corrective and preventive action processes.
• Strong attention to detail and commitment to quality excellence.
• Ability to analyze data and present findings clearly to various audiences.
• Effective time management and prioritization skills.
• Ability to communicate complex technical information effectively across departments.

Nice To Haves

• ASQ Certified Quality Technician (CQT) certification.
• Completion of a Department of Labor-approved apprenticeship program emphasizing Industrial or Mechanical Engineering, or an equivalent combination of training and experience.
• Experience with Statistical Process Control (SPC) and quality improvement methodologies.
• Familiarity with SAP and quality management software systems.

Responsibilities

• Inspect and test products at various stages of the manufacturing process.
• Analyze product, process, and component failures to identify root causes and corrective actions.
• Troubleshoot quality-related production issues and support continuous improvement initiatives.
• Analyze statistical data and prepare quality performance reports, including Cpk, LTA, and BDK reports.
• Process internal, supplier, and customer quality concerns, including investigation, corrective action, and follow-up.
• Manage non-conforming materials through established quality processes.
• Coordinate production trials for new products, components, and manufacturing process improvements.
• Recommend improvements to manufacturing specifications, product drawings, testing methods, and acceptance standards.
• Initiate and support Change Request Processes related to product quality, tooling, gauges, scrap reduction, and process improvements.
• Conduct work center audits and employee qualification assessments.
• Train supervisors, team leaders, and production associates on quality systems and product quality standards.
• Collaborate with Production, Engineering, Materials, Warehouse, Customer Service, and Supplier Quality teams to maintain consistent product quality.
• Maintain accurate documentation and complete administrative activities associated with quality systems.

Benefits

• Possible bonus opportunities.
• Health insurance (medical and dental).
• 401(k) with employer matching.
• Flexible Spending plans for eligible out-of-pocket health, dental, and vision expenses.
• Competitive PTO package.
• Term life insurance equal to annual salary at no cost to the employee.
• Professional growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED