QA Manager

Empire Packing • Mason, OH

2d • Onsite

About The Position

The QA Manager I is responsible for managing the facility’s Food Safety and Quality Assurance programs at JBS in Mason, Ohio. The role ensures compliance with USDA regulations, SQF requirements, HACCP principles, customer specifications, and company standards. It leads the Quality Assurance team and oversees product quality, food safety systems, regulatory compliance, audit readiness, supplier quality programs, and continuous improvement. The Quality Manager serves as the primary liaison with USDA personnel, regulatory agencies, customers, and third-party auditors, and promotes food safety, quality, and operational excellence throughout the facility.

This salaried position may require travel to other facilities, company events, or other locations as business needs dictate. The position is eligible for an annual bonus plan. The company conducts drug, alcohol, and background checks for new team members after an offer and before employment begins.

Requirements

• At least 3 years of Quality Assurance experience in a food manufacturing environment.
• Working knowledge of HACCP, GMPs, SQF, SSOPs, Food Defense, USDA regulations, and food safety systems.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to read, write, and communicate effectively in English.
• Ability to perform the functions of the job with or without a reasonable accommodation.
• Willingness and ability to travel as business needs dictate.

Nice To Haves

• Meat plant experience is preferred.

Responsibilities

• Lead, coach, train, develop, and manage Quality Assurance personnel.
• Manage staffing, scheduling, performance evaluations, employee development, and corrective actions.
• Promote food safety, quality, accountability, continuous improvement, and workplace safety.
• Maintain effective working relationships and communication with Operations, USDA personnel, customers, and plant leadership.
• Manage and maintain HACCP, SQF, GMP, SSOP, Food Defense, Food Fraud, and related food safety programs.
• Oversee quality systems to ensure products meet customer specifications, regulatory requirements, and company standards.
• Serve as the primary liaison with USDA and FSIS personnel, regulatory agencies, customers, and third-party auditors.
• Lead internal, regulatory, customer, and third-party audits, and develop and implement corrective actions.
• Ensure compliance with labeling requirements, country-of-origin regulations, product specifications, and applicable food safety requirements.
• Coordinate supplier quality programs, audits, and performance evaluations.
• Oversee product inspection, verification, monitoring, hold/release activities, and quality documentation.
• Ensure quality technicians are trained and carry out monitoring, verification, and documentation requirements.
• Investigate customer complaints, product non-conformances, food safety incidents, and quality concerns using root cause analysis and corrective action methodologies.
• Conduct plant audits, inspections, and assessments to identify process improvements and reduce defects.
• Partner with Operations, Maintenance, and Production leadership to improve product quality, food safety, and operational performance.
• Monitor and analyze quality performance metrics, trends, and key performance indicators.
• Develop and implement process improvements to enhance food safety, quality performance, customer satisfaction, and cost controls.
• Maintain audit readiness through accurate records, documentation management, and program verification.
• Complete required daily, weekly, monthly, and annual reports and administrative responsibilities accurately and on time.
• Perform other duties as assigned.

Benefits

• Vision, medical, and dental coverage begin after 60 days of employment.
• Paid time off, including sick leave and vacation.
• Six company-observed holidays.
• 401(k) company match begins after the first year of service and follows the company vesting schedule.
• Eligible to participate in the company’s annual bonus plan; bonus amounts vary and are subject to program terms and conditions.
• Continuous learning opportunities and learning and development programs supporting professional growth and career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed