QA Lead, Fintech Platform

Zenus Bank

About The Position

The QA Lead, Fintech Platform is responsible for establishing and leading quality assurance and testing practices across Zenus’ fintech platform. This role focuses on ensuring reliability across APIs, middleware, onboarding workflows, and third-party integrations that power client operations and internal systems. The QA Lead will work cross-functionally with Fintech, IT/Solutions, Product, and Compliance to validate system changes, reduce production issues, and support scalable platform growth. This is a hands-on leadership role that combines test execution, process definition, and coordination across multiple systems and teams.

Requirements

5+ years in QA, software testing, or test engineering
Experience leading or mentoring QA or testing teams
Strong experience with API testing
Strong experience with integration and end-to-end workflow testing
Familiarity with tools such as Postman / API testing tools
Understanding of distributed systems and microservices
Understanding of data flows between systems
Strong analytical, communication, and organizational skills

Nice To Haves

Selenium, Playwright, Cypress, or similar
Fintech, banking, or payments systems
Experience testing systems with multiple third-party integrations
Exposure to onboarding, compliance, or transaction workflows
Experience working in regulated environments

Responsibilities

Lead and mentor QA and junior engineers supporting testing efforts
Define testing strategy, standards, and processes across the fintech platform
Establish structured regression testing and release validation practices
Oversee end-to-end testing across middleware and APIs, client onboarding workflows, internal tools and automation systems, and third-party platforms (core banking, AML, CRM, payments)
Ensure system changes do not negatively impact downstream integrations or workflows
Design and execute test plans for new features, fixes, and system changes
Build and maintain regression test suites (manual initially, with gradual automation)
Validate API functionality and data flows across systems
Participate in release cycles and ensure readiness before deployment
Manage defect tracking, prioritization, and resolution with engineering teams
Enforce QA validation as part of the release process
Work closely with Fintech, IT/Solutions, Product, and Compliance teams
Support validation of workflows impacting regulatory processes and client operations
Collaborate with developers to refine testing coverage and acceptance criteria
Track KPIs such as test coverage, defect leakage, and release stability
Continuously improve testing processes, documentation, and efficiency