QA Lead

Endava

1d • Hybrid

About The Position

We are seeking an experienced RxCLAIM QA Lead to lead quality assurance activities for pharmacy benefits management (PBM) systems, with a strong focus on RxCLAIM. The ideal candidate will combine deep domain expertise in pharmacy claims with hands-on QA leadership, ensuring high-quality delivery across complex healthcare platforms.

Requirements

• 8+ years of experience in QA/testing, with at least 3–4 years in a QA Lead role
• Strong hands-on experience with RxCLAIM (claims processing, plan setup, pricing, benefits, accumulators, DUR, PA)
• Solid understanding of PBM and pharmacy domain concepts
• Strong knowledge of test management and defect tracking tools (e.g., ALM, Jira, Zephyr, qTest)
• Excellent analytical, problem-solving, and communication skills
• Proven experience leading teams and coordinating with cross-functional stakeholders

Nice To Haves

• Experience with test automation tools and frameworks
• Exposure to other PBM platforms (e.g., QNXT, Facets, ICD)
• Experience working in Agile/Scrum environments
• ISTQB or similar QA certification

Responsibilities

• Lead end-to-end QA activities for RxCLAIM-based applications, including test strategy, planning, execution, and defect management
• Act as the QA point of contact for PBM/RxCLAIM initiatives, collaborating closely with business analysts, developers, and product owners
• Define and enforce QA processes, standards, and best practices across projects
• Review and validate business requirements, functional specifications, and technical designs from a QA perspective
• Design and oversee test scenarios, test cases, and test data covering eligibility, claims adjudication, pricing, formularies, benefits, accumulators, and prior authorization
• Lead and mentor QA analysts, providing guidance on RxCLAIM workflows and testing techniques
• Coordinate SIT, UAT, and regression testing, including support for business and client UAT cycles
• Ensure compliance with healthcare regulations and industry standards (HIPAA, CMS, etc.)
• Track test execution metrics, defect trends, and quality KPIs; report status to stakeholders
• Support automation initiatives by identifying regression candidates and working with automation teams
• Participate in release planning, production validation, and post-release defect analysis

Benefits

• Competitive salary package
• Share plan
• Company performance bonuses
• Value-based recognition awards
• Referral bonus
• Career coaching
• Global career opportunities
• Non-linear career paths
• Internal development programmes for management and technical leadership
• Complex projects
• Rotations
• Internal tech communities
• Training
• Certifications
• Coaching
• Online learning platforms subscriptions
• Pass-it-on sessions
• Workshops
• Conferences
• Hybrid work
• Flexible working hours
• Employee assistance programme
• Global internal wellbeing programme
• Access to wellbeing apps
• Global internal tech communities
• Hobby clubs and interest groups
• Inclusion and diversity programmes
• Events and celebrations
• Medical
• Dental
• Vision
• Disability coverage
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed