QA Expert/Quality Specialist Salesforce

Maarut • Montreal, QC

9d

About The Position

The client is seeking a Senior QA Expert for their Wealth Management CRM project, within the context of a Salesforce Financial Services Cloud and Data modernization program. The ideal candidate will combine three key areas: QA strategy (defining the strategy, standards, and entry/exit criteria), operational execution (test plans, test cases, business process coverage, integrations, and data flows), and automation integrated with DevOps (UI, API, and data testing within CI/CD pipelines).
The mandate emphasizes a date-driven culture: adherence to deadlines, anticipation of potential roadblocks, a solution-oriented approach, and a focus on relevance rather than perfection. The role extends beyond technical testing: it includes a governance component (scenario analysis, communication for executives, and structured recommendations) and an influential role, without direct authority, with business and IT stakeholders. This is neither a purely manual execution tester nor an isolated automation specialist lacking a strategic dimension.
To be confirmed with the DM: Salesforce/FSC is listed as an asset, but the project context suggests that Salesforce CRM experience would be a differentiator at the submission stage. The expected seniority level is not specified; a profile with 8+ years of experience seems implied given the executive governance aspect.

Requirements

• End-to-end QA expertise (functional, integration, E2E, data)
• Test automation (UI, API, data)
• CI/CD and pipelines (e.g., GitHub Actions, Jenkins, GitLab CI, Azure DevOps)
• Definition of QA strategy (standards, processes, I/O criteria)
• Data quality: validation of transformations, mappings, and integrations

Nice To Haves

• Shift-left practices, continuous testing, test pyramid
• Communication tailored to executive bodies, clear explanations, structured recommendations
• Influencing without formal authority in a multidisciplinary matrix environment
• Knowledge of Salesforce CRM/data (FSC)
• Experience in the financial sector or wealth management

Responsibilities

• Define the program's QA strategy: quality standards, processes, and entry and exit criteria.
• Design and execute test plans and cases covering business processes, integrations, and data flows.
• Implement UI, API, and data test automation, integrated with CI/CD pipelines.
• Validate data quality (transformations, mappings, integrations), monitor quality KPIs, and strengthen shift-left and continuous testing practices.
• Collaborate daily with architects, development teams, and product managers, and provide clear recommendations to support decision-making.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed