The Quality Engineer - Process serves as the primary customer contact for quality issues, questions, and concerns. The role is responsible for Zero-Defect planning, defect prevention, and addressing product quality issues throughout manufacturing while ensuring customer requirements are met. The employee handles both internal and customer quality issues. The position coordinates responses to rejections, including containment, root cause investigation, and corrective and preventative actions. It collaborates on Zero-Defect plans, works with customers on manufacturing and inspection plan submissions, interprets statistical process and measurement data, and supports workflow optimization and process improvement. The employee also advises other departments on quality and technical requirements and coordinates internal and external audits. The role requires an associate or bachelor's degree in an engineering discipline and/or at least five years of experience in a related field. Six Sigma Green Belt training is preferred. Work involves regular exposure to moving mechanical parts, fumes or airborne particles, and frequently loud noise. Physical duties include regular walking, standing, handling, reaching, lifting or moving 5–10 pounds regularly and up to 50 pounds rarely. Annual employee vision tests are administered. The employee must follow company safety policies and hazardous-waste disposal procedures.
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Job Type
Full-time
Education Level
Associate degree