QA Document Control Specialist

Pel-Freez, LLC • Rogers, AR

8d • Onsite

About The Position

Under general supervision, the QA Document Control Specialist is responsible for the control, review, approval, retention, and retrieval of quality system documentation, including batch history records (BHRs), generated during daily operations at Pel‑Freez. The role ensures documentation meets internal quality standards and applicable regulatory and ISO requirements and supports material and product release activities.

Requirements

• High school diploma or GED required
• Five (5) or more years of experience in Quality Assurance or document control within an ISO, FDA, or USDA‑regulated manufacturing environment.
• Strong understanding of quality assurance, document control, records management, and regulatory compliance principles.
• Familiarity with industry standards and regulations, such as ISO 9001, good manufacturing principles (GMP), and other relevant guidelines.
• Knowledge and understanding of safety procedures and industry regulations and guidelines required by the Occupational Safety and Health Administration (OSHA), United States Department of Agriculture (USDA), and Food Safety and Inspection Service (FSIS).
• Intermediate experience in utilizing Microsoft Office Suite.
• Meticulous attention to detail to ensure accuracy in testing and reporting.
• An individual displays reliability and responsibility, has an excellent attendance record, and regularly fulfills work obligations.
• The ability to calculate figures and amounts such as percentages, area and volume, fractions, ratios, and proportions, and apply statistical analysis.

Nice To Haves

• Experience with quality principles and the interpretation and application of quality standards of industry regulations (e.g., ISO 9001) is preferred.
• Familiarity with biological production a plus.

Responsibilities

• Assist the Quality Systems Manager with approved supplier documentation, qualification records, and vendor‑related quality activities in accordance with established procedures.
• File and organize equipment calibration documentation.
• Develop and maintain a controlled filing and indexing strategy to ensure timely, accurate, secure, and traceable retrieval of quality system documentation.
• Assist the QS Specialist with investigations of process non-conformances.
• Initiate and support minor procedural changes within Quality Systems and Production in accordance with approved change control procedures.
• Participate in internal audits, investigate customer complaints, and support investigation process for non-conformances and CAPAs.
• Respond to customer requests for information, such as certificates of analysis (COAs) and supplier evaluations, etc.
• Review all batch history records (BHRs) for completeness, accuracy, traceability, and compliance with approved procedures and regulatory requirements.
• Follow-up with internal stakeholders when errors or corrections need to be made on documentation.
• Release all materials for use from incoming inspections.
• Release finished good and WIP batches for use or shipment after BHR review.
• Review and Release all Raw Materials received.
• Update job knowledge by participating in educational opportunities and maintaining personal networks.
• Understand and promote the quality system to support the company's goal of continual improvement.
• Comply with Pel‑Freez policies and applicable requirements of the United States Department of Agriculture (USDA), Food Safety and Inspection Service (FSIS), ISO standards, Occupational Safety and Health Administration (OSHA), animal welfare requirements, Good Manufacturing Practices (GMP), and all applicable quality and safety procedures.
• Exhibit exemplary attendance and punctuality.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED