About The Position

We are looking for a Middle QA Automation Engineer to join a team building an AI-powered conversational platform. The solution combines Python-based backend microservices running on AWS, a modern web application, and real-time voice technologies to deliver intelligent customer interactions.

Requirements

  • 3+ years of experience in Quality Assurance, testing web applications and API-driven systems.
  • Strong hands-on experience with REST API testing, including authentication, authorization, RBAC, and request/response validation.
  • Practical experience using API testing tools such as Postman or similar solutions.
  • Hands-on experience in UI test automation using Playwright with TypeScript or equivalent automation frameworks.
  • Solid automation scripting skills using Python and pytest.
  • Experience designing, developing, and maintaining automated test suites.
  • Experience with AWS services (ECS, CloudWatch, Secrets Manager, S3)
  • Strong understanding of software testing methodologies, test planning, and defect management processes.
  • Ability to create clear test documentation, write detailed defect reports, and participate in defect triage activities.
  • Strong written and verbal English communication skills.
  • Basic knowledge of Docker and Docker Compose.
  • Understanding of CI/CD pipelines and troubleshooting (Bitbucket Pipelines or similar)

Nice To Haves

  • Experience testing AI/LLM, voice agents, or conversational automation systems
  • Background in SIP, WebRTC, LiveKit, or contact center / IVR testing
  • Knowledge of latency and performance validation (e.g., TTFT, call setup time, response timing)
  • Exposure to contract testing, WireMock, or other mock services
  • SQL skills for test data validation
  • Understanding of Terraform or general cloud infrastructure concepts

Responsibilities

  • Design, develop, and maintain automated test solutions for REST APIs, including authentication, authorization (RBAC), and request/response validation.
  • Build and enhance UI automation frameworks using modern testing tools and best practices.
  • Develop and maintain test automation scripts using Python and pytest.
  • Create and maintain test documentation, test cases, and defect reports.
  • Participate in defect triage, root cause analysis, and quality improvement initiatives.
  • Integrate automated tests into CI/CD pipelines to ensure continuous quality validation.
  • Collaborate closely with Software Engineers, Product Owners, and DevOps teams throughout the development lifecycle.
  • Contribute to quality assurance activities for conversational and voice-based AI solutions, including validation of user interactions, system responses, and performance characteristics.
  • Support performance and latency validation activities for real-time communication workflows.

Benefits

  • health insurance
  • relocation program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service