QA Associate/Analyst

Lumen Solutions Group Inc.•Austin, TX

4d•Remote

About The Position

The QA Associate/Analyst will investigate and diagnose quality complaints, track down components, and recommend corrective actions. This role involves verifying logs, databases, and other data to track and flag quality concerns and improvements. The QA Automation Analyst 3 will be responsible for the development and maintenance of test scripts for both manual and automated testing. Experience preparing UAT test cases, aligning them with business requirements, and conducting walkthroughs with stakeholders to ensure clarity is crucial. This position tracks test case execution and provides reporting, using Jira to log and track defects. The analyst will develop and maintain requirements traceability matrices and must have experience working in an Agile environment. Support for the development team in dev, test, and UAT environments, including troubleshooting defects as required, is also a key part of this role.

Requirements

Experience in writing and executing test cases, as well as creating test plans (8 years required)
Knowledge of software usability concepts and requirements traceability, and Software Development Lifecycle (SDLC) process (8 years required)
Knowledge of Xray Test Case management tool (8 years required)
Knowledge of SQL query writing to perform CURD operations (8 years required)
Proficient in using CI/CD pipelines to enhance software development testing processes (8 years required)
Experience in conducting API Testing using Postman, SOAPUI, JMETER or similar (8 years required)
Experience in writing and executing tests automation using UFT (8 years required)
Experience working in an Agile environment
Knowledge of code coverage tools, process or systems analysis, and design work
Experience working with the State of Texas HHS agency and system (preferred)

Nice To Haves

Knowledge of Object-Oriented Programming preferred
Experience working with the State of Texas HHS agency and system

Responsibilities

Investigate and diagnose quality complaints
Track down components and recommend corrective actions
Verify logs, databases, and other data to track and flag quality concerns and improvements
Develop and maintain test scripts for both manual and automated testing
Prepare UAT test cases, aligning them with business requirements
Conduct walkthroughs with stakeholders to ensure clarity
Track test case execution and provide reporting
Use Jira to log and track defects
Develop and maintain requirements traceability matrices
Support the development team in dev, test, and UAT environments
Troubleshoot defects as required
Write and execute test cases
Create test plans
Perform CURD operations using SQL query writing
Conduct API Testing using Postman, SOAPUI, JMETER or similar
Perform different types of testing: e.g., unit, integration, regression, smoke, user acceptance, system, stress, and performance
Create and review performance testing scripts and review results
Develop detailed UAT test plans and test cases based on business requirements
Record test results post execution by the program
Coordinate UAT schedules
Communicate progress to stakeholders
Participate in test readiness
Provide recommendations in go/no-go decisions
Be self-driven, helping the team achieve goals and overall project delivery milestones
Effectively work both independently and with the sprint development team
Communicate with varied levels of staff and end users to develop positive and effective working relationships
Respond to inquiries from others regarding errors, problems, or questions about programs
Handle multiple projects
Accurately track time spent working on projects
Accurately estimate changes or enhancements
Use CI/CD pipelines to enhance software development testing processes
Write and execute tests automation using UFT