QA Analyst

Swyfft • Seattle, WA

1d • Remote

About The Position

We are looking for a manual QA Analyst with insurance industry experience to join our growing team. As a key member of our team, you will collaborate closely with product owners and project stakeholders to deliver impactful change to our policy management system. Your contributions will help us deliver exceptional solutions for our personal insurance business partners, internal users, agents, and valued clients. If you are a curious, detail-oriented, problem-solver who thrives on breaking things and pushing our software to its limits, this might be the position for you. Please note that we are unable to provide sponsorship of any kind at this time. This position is a 100% U.S. based remote opportunity that can be based in one of the following states AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI. Some occasional travel for team meetings and training may be required.

Requirements

• 3+ years as a QA Analyst in the property and casualty insurance space.
• Hands-on experience with modern test case management tools.
• Familiarity with interpreting API documentation and testing.
• Bachelor’s degree in Computer Science, Information Systems, a related field, or equivalent experience required.
• 3+ years performing testing or other similar tech-related work.
• 2+ years SQL or similar scripting experience.
• Coding and troubleshooting experience with our tech stack (.NET/C#/SQL Server).
• Experience testing different data formats like JSON and XML.
• Familiarity with utilizing AI tools to assist with daily testing tasks and documentation.
• We’re an MS Office environment (Outlook, Word, Excel, PowerPoint)
• Experience using video and chat technology (MSTeams & Slack)
• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

Nice To Haves

• Previous experience as a QA Analyst in the insurance space (small to mid-sized homeowners or commercial insurance carrier is ideal).
• Proven ability to write effective and detailed test cases and test plans from requirements, user stories, or technical specifications.
• You understand complex insurance processes enough to know what we need before we even ask for it.
• Strong grasp of insurance-related technical terminology and can comfortably communicate clearly and credibly with our development team.
• Deadlines don’t phase you; you’ve already finished the project three days early and can start working on something else.
• You are an analytical problem solver who thrives in a fast-paced, very collaborative environment.
• Excellent written and verbal communication skills.
• Oh, and you have to be a reasonably nice person. Life is too short: we want to work with people we like.

Responsibilities

• Learn and understand our underlying technology to predict and prevent where things are likely to break.
• Troubleshoot system problems (in test and production) to highlight the root cause of failures.
• Execute efficient test plans and perform ad-hoc testing as needed.
• Perform effective data validation and analysis using SQL.
• Utilize specification documents to create targeted test plans that exhibit the intersection of business needs and likely tech failures.
• Leverage AI tools (such as Claude or similar AI assistants) to optimize manual testing, brainstorm creative edge cases, and generate test data.

Benefits

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 “Choose Your Own Holidays”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level