QA Analyst

Traction Rec•Vancouver, BC

1d•CA$75,000 - CA$85,000•Hybrid

About The Position

We’re looking for a QA Analyst to join our team and be part of our next stage of growth. As our QA Analyst, you will work with development in a cross functional team, directing testing efforts across both our Salesforce platform and our modern, cloud-native products. You'll drive quality upstream (shift-left), leverage the best tooling available, and partner with the team to ship high quality software continuously. At Traction Rec, community is at the heart of everything we do. We empower nonprofit organizations like YMCAs, Jewish Community Centers (JCCs), Boys & Girls Clubs of America (BGCA), and Salvation Army Kroc Centers to strengthen their communities through great technology built on the Salesforce platform. By enabling these organizations to deliver their services more efficiently, we help them focus on creating meaningful connections and driving positive change where it matters most. We believe that business is a powerful force for good. As part of this belief, we’ve committed to the Pledge 1% for the Planet, dedicating 1% of our time, product, profit, or equity to supporting environmental and community causes. This commitment reflects our dedication to creating a positive impact that extends beyond technology. Our passion for community and innovation has earned us recognition, including: Salesforce Nonprofit Sales Partner of the Year and ISV Partner of the Year Globe & Mail's Top Growing Companies of 2024 and 2025 Deloitte's Technology Fast 50 winner 2024 Deloitte's Technology Fast 500 winner 2024 and 2025 At Traction Rec, we live our values: Community, Authenticity, Impact, Fun, and Growth. As a Living Wage Certified employer in British Columbia, we are dedicated to supporting not just the communities we serve but also the people who make it all happen—our team. If you’re passionate about making a difference and want to join a company that puts community first, we’d love to have you on this journey with us. Together, let’s create stronger, healthier, and more connected communities.

Requirements

3+ years of professional experience in a QA role
Accuracy and excellent attention to detail, you catch things
Excellent verbal and written communication skills
Technically minded with the ability to quickly learn new systems
Experience in defining new QA processes to continuously improve the team
Personable and empathetic, you will need to understand and feel for our customers

Nice To Haves

Experience writing automation tests for modern web applications (e.g. Playwrite) and integrating them into CI/CD pipelines
You’ve tested AI-powered features or agents, or used AI tooling to make yourself and the team more efficient
You’ve worked in nonprofit or community centers
You’re a results oriented person who likes to roll up their sleeves to get things done
You’re energized by continuously delivering value to customers

Responsibilities

Work with the Product team to validate requirements and product solutions, finding gaps that others have missed and to identify areas of high impact if automated testing were introduced
Define test scenarios with the Development and Product teams, planning test suites before code is written
Work alongside Development daily to provide quality insights, direct testing, and keep on top of incoming changes
Enable our team to ship daily, with confidence and high quality
Manual and exploratory QA on new features, enhancements, and bug fixes
Helping the wider team in determining standards and processes
Create documentation of application changes, configuration, or known issues