QA Analyst (IT Statewide Analyst 1, 2, or 3 PMO 50371873, NEW 521)

State of Louisiana•Baton Rouge, LA

1d•Onsite

About The Position

The Division of Administration/Office of Technology Services has a vacancy in the Product Delivery Section. This position is ideal for someone interested in furthering their career in Business Analysis or Technical Analysis by working in an IT Product Delivery team that supports a broad range of industries. The Office of Technology Services (OTS), Product Delivery Section is looking for energetic team members to add to the Analysis team. The OTS PD Analysis team collaborates with partner agencies and OTS resources to define, refine, and design business/systems requirements and processes. They also assist Delivery Managers in guiding projects using both Agile and traditional methodologies, and perform both automated and manual quality assurance testing of software applications to support IT systems modernization. The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. OTS strives to increase the State’s return on investment in technology by promoting smart decision-making, solving problems intelligently, increasing project success rates, and fostering a skilled and professional staff. This position within the Office of Technology Services (OTS), Product Delivery is responsible for leading, performing, and reporting on quality assurance testing of highly complex applications software as part of the software development lifecycle. The Division of Administration serves as the state government’s management arm and the hub of its financial operations, overseeing the state’s capital construction program, providing state and federal grants for community development, developing the state budget, providing technology services, guiding agencies in purchasing and contracting, and administering a program for federal funds to aid hurricane recovery.

Requirements

Five years of experience in information technology, project management, business analysis or administrative services; OR Six years of full-time work experience in any field plus three years of experience in information technology, project management, business analysis or administrative services; OR An associate's degree in information technology plus three years of experience in information technology, project management, business analysis or administrative services; OR A bachelor’s degree plus three years of experience in information technology, project management, business analysis or administrative services; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology, project management, business analysis or administrative services; OR A master's degree plus two years of experience in information technology, project management, business analysis or administrative services.
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).
Resumes will not be accepted in lieu of completed education and experience sections.
Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment.
Prior to a new hire, a background check, including criminal record history, will be conducted.
Prospective employees may be subject to pre-employment drug testing.
New hires will be subject to employment eligibility verification via the federal government's E-Verify system.

Nice To Haves

Experience in Business Analysis or Technical Analysis
Experience working with a broad range of industries
Experience with Agile and traditional methodologies

Responsibilities

Lead and perform quality assurance testing of highly complex application software utilizing varied test methodologies, including but not limited to usability, functionality, exploratory, regression, system, smoke, monkey, and compatibility testing.
Collaborate with agency and business/technical analysts to identify, develop, and validate appropriate test data and test cases that ensure expected functionality and features are working within established benchmarks and customer expectations.
Mentor and train lower-level Quality Assurance Analysts and Project Analysts to define, perform, and report on quality assurance testing of complex application software.
Create and deliver overview and/or detailed reports about defects found during quality assurance testing of highly complex applications software.
Document testing practices and procedures in appropriate business and/or technical documents.
Perform all other tasks, special projects, analysis, studies, and plans as directed.